Blue Ridge Auto Werks

3768 NC 213 Hwy
Marshall, NC 28753 US
2 Reviews
Write a Review

Blue Ridge Auto Werks, LLC is your location for independent Mercedes-Benz diagnosis, service and repair. Located only 25 minutes outside of Asheville; Keith offers specialty service and repair for Mercedes-Benz, BMW, Mini Cooper and some later model Porsche.

  • Mercedes ELITE trained.
  • We use OE or OEM parts when available.
  • Star Diagnosis & select flash programming capabilities.
  • We are able to perform M272 & M273 balance shaft and idler gear repairs.
  • Our two technicians have 31 years combined experience with Mercedes-Benz.


  • Free Wifi
  • Refreshments
  • Magazines
  • Customer Lounge
  • After Hours Drop-Off
  • Contact-Free Service
  • By Appointment Only

Meet Our Team

  • Keith Roberts

    Owner & Mercedes Master Technician

    Keith Roberts is a Mercedes-Benz factory trained master technician with 13 years experience with Mercedes-Benz. In 2015 Keith decided to provide quality Mercedes-Benz and German auto repairs in his home town of Marshall, NC. Keith has 10+ years of training and experience at the dealer level with Mercedes-Benz and has worked at various dealerships in the southeast. In 2013 Keith left the Mercedes-Benz dealerships and went to work at German Motor Werks of Asheville. There, in addition to working on Mercedes-Benz, he increased his experience working with BMW, Mini Cooper and some later model Porsche. Due to his high standards for quality, Keith uses only OEM parts when available for all German auto repairs.

    In 2018, with increased demand at the shop, Keith brought Joseph Brown, Mercedes-Benz factory trained master technician to the team.


  • I took a new job in Marshall, NC. And noticed Blue Ridge Auto, was on my way to work. Keith has kept my 98 E320 on the road for the last two years. He is honest, and reasonable. It is such a pleasure to be able to drop it off, and simply tell Keith to take care of it. He ALWAYS does a great job, and never "pads" the bill. Just bought another Mercedes, because i have a "great Mercedes mechanic"

    Ron S.
  • I got to know Keith when he first opened his shop. In fact, I think it was the day he put up his sign on the building. I have had him do work several times on different vehicles and I can honestly say that he is not only a great technician but also a great guy. He has always taken time to help me and answer any questions that I have had. You won't be disappointed with his work or character. I would give him more than five stars if I could.

    Roger M.
  • The best auto shop I have dealt with ever. The repairs that were needed on my BMW were beyond my abilities as a backyard mechanic and needed computer diagnosis. The owner Keith Roberts, systematically diagnosed and worked through each problem, with computer diagnostic tools and knowledge not found in most shops. At each step he explained the problems and kept me informed of repairs and cost. One of the best customer service experiences I have had ever.

    Steve W.
  • Keith is the best mechanic this side of the Mississippi. He really takes the time to do it right the first time. The dude is honest as they come. You won't regret taking your ride to him. His shop is new and clean! Very nice!

    Levi J.
  • I was very impressed with the service I received from Blue Ridge Auto Werks . I was in a dire emergency situation. Mr. Roberts took extreme measures to insure that my vehicle was repaired immediately and that I was in no danger. I would recommend this company to anyone for auto maintenance and repair. They are definitely #1.

    Dixie B.

Awards & Affiliations

ASE CertifiedASE Certified

2 Reviews

  • Robert Wilhelm
    Robert Wilhelm1 year ago

    What a terrific experience. Found myself in Western North Carolina with new replacement headlight dangerously out of alignment on mountain roads at night. Dealerships laughed me off; too busy.

    Found Keith at Blue Rridge who, despite being swamped himself, took the time to scan and align on short notice. Quality job, quality people. He knows his stuff and, though this was easy for him, is set up to handle the most sophisticated of Mercedes repairs. Thank you Keith and Michele.

    2011 Mercedes-Benz E350 4matic wagon
    Was this review helpful?
  • fred
    fred5 years ago

    Fast, efficient, cost effective Mercedes service by the great team of Keith and Joe. Thanks for a job well done. I'll be back to Blue Ridge Auto Werks.

    2013 Mercedes-Benz GLK250
    Was this review helpful?