Blue Ridge Auto Werks

3768 NC 213 Hwy,
Marshall, NC 28753 US
5.0
2 Reviews
Write a Review

Blue Ridge Auto Werks, LLC is your location for independent Mercedes-Benz diagnosis, service and repair. Located only 25 minutes outside of Asheville; Keith offers specialty service and repair for Mercedes-Benz, BMW, Mini Cooper and some later model Porsche.

  • Mercedes ELITE trained.
  • We use OE or OEM parts when available.
  • Star Diagnosis & select flash programming capabilities.
  • We are able to perform M272 & M273 balance shaft and idler gear repairs.
  • Our two technicians have 31 years combined experience with Mercedes-Benz.

Amenities

  • Free Wifi
  • Refreshments
  • Magazines
  • Customer Lounge
  • After Hours Drop-Off
  • Contact-Free Service
  • By Appointment Only

Meet Our Team

  • Keith Roberts

    Owner & Mercedes Master Technician

    Keith Roberts is a Mercedes-Benz factory trained master technician with 13 years experience with Mercedes-Benz. In 2015 Keith decided to provide quality Mercedes-Benz and German auto repairs in his home town of Marshall, NC. Keith has 10+ years of training and experience at the dealer level with Mercedes-Benz and has worked at various dealerships in the southeast. In 2013 Keith left the Mercedes-Benz dealerships and went to work at German Motor Werks of Asheville. There, in addition to working on Mercedes-Benz, he increased his experience working with BMW, Mini Cooper and some later model Porsche. Due to his high standards for quality, Keith uses only OEM parts when available for all German auto repairs.

    In 2018, with increased demand at the shop, Keith brought Joseph Brown, Mercedes-Benz factory trained master technician to the team.

2 Reviews

  • Robert Wilhelm
    Robert Wilhelm2 years ago

    What a terrific experience. Found myself in Western North Carolina with new replacement headlight dangerously out of alignment on mountain roads at night. Dealerships laughed me off; too busy.

    Found Keith at Blue Rridge who, despite being swamped himself, took the time to scan and align on short notice. Quality job, quality people. He knows his stuff and, though this was easy for him, is set up to handle the most sophisticated of Mercedes repairs. Thank you Keith and Michele.

    2011 Mercedes-Benz E350 4matic wagon
    Was this review helpful?
  • fred
    fred6 years ago

    Fast, efficient, cost effective Mercedes service by the great team of Keith and Joe. Thanks for a job well done. I'll be back to Blue Ridge Auto Werks.

    2013 Mercedes-Benz GLK250
    Was this review helpful?