Heads Up Automotive was started in Spartanburg in 2009 by owner Chris Goldie to change the industry: to bridge the gap between the dealership and the independent repair shop, and to bring a much-needed higher level of customer service to auto repair.
We are an independent European repair shop that works on Mercedes-Benz gasoline and diesel models, from C-Class and E-Class to S-Class, CLA, GLA, SL and G-Class. Our five technicians and two service advisors use dealer-level tools for A and B service, factory-recommended maintenance, check engine light diagnostics, and mechanical and electrical repairs. We work to manufacturer specifications using approved parts and fluids.
Every month, Mercedes owners come to us after another independent shop could not resolve their issue, or after a dealership quoted them thousands of dollars for a repair they did not need. One E 550 owner drives an hour to see us and calls the shop professional, knowledgeable and on time. More than 500 customers have reviewed us online.
Your time matters here. We offer a complimentary shuttle service or a complimentary Uber, a beautifully appointed waiting area, digital inspections, and after-hours drop-off and pick-up. No high-pressure sales, and a clear timeline before any work begins.
Most repairs are covered by our 3-year / 36,000-mile warranty, whichever comes first (wear items not included), honored at participating shops across the U.S. and Canada. Service and maintenance work is covered for 6 months or 5,000 miles.
Thinking about a used Mercedes? Our $349.99 pre-purchase inspection includes a road test and a photo report.
We also work on BMW, Porsche, Audi, MINI, Volkswagen and Land Rover. Visit us at 155 Southport Road, Spartanburg, Monday to Friday, 8 AM to 5 PM, serving Spartanburg, Greenville, Gaffney, Inman and Anderson. 24-hour towing: 864-579-2290. Call 864-541-8900.
