Silver Star Auto Haus

5111 Wilshire Avenue NE,
Albuquerque, NM 87113 US
4.5
6 Reviews
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Welcome to Silver Star Auto Haus, the quality you expect with a price you deserve. Silver Star is a family-owned operation with over 150 years of combined Mercedes-Benz experience in Albuquerque, NM. Silver Star features the latest in advanced luxury vehicle diagnostic and repair equipment, priding ourselves in providing superior Mercedes Benz service at an affordable price.

We proudly service all Mercedes-Benz, Smart Cars, and Sprinter Freight Liner Vans, by offering an exclusive 2-year unlimited mileage warranty on all parts and services (all services performed will not void factory warranty).

Amenities

  • Courtesy Car Wash
  • Courtesy Vehicles
  • Customer Lounge
  • Free Wifi
  • Refreshments

Meet Our Team

  • Chris Waggoner

    Owner

    Chris Waggoner has over 35 years of experience as a Mercedes-Benz Dealer Master Technician, from 1984 to 2010. In March 2010, Chris opened Silver Star Auto Haus, pursuing his life long passion of owning a shop, along side offering top-notch quality automotive service at an affordable price for Mercedes-Benz. Chris states, "I wanted a location with transparency so customers can view our technicians working on their vehicles and feel free to interact with technicians."

  • Paul

    Mercedes-Benz Master Technician

    Paul recently joined the Silver Star team after 20 years of Mercedes Benz Dealership service. He attended Mercedes Benz Elite training in 2000 and graduated top of his class. At 24 years old, he was promoted to shop foreman in 2005, one of the youngest shop foremen in the nation.

  • Delilah

    General Manager

    As General Manager, Delilah is in charge of billing and Human Resources, as well as scheduling service appointments, gathering estimates, and special ordering parts, Delilah ensures the highest quality parts and best quality service is provided for your Mercedes.

  • Doug

    Mercedes-Benz Master Technician

    As a certified Master Technician, Doug comes with over 20 years of Dealership experience in Mercedes Benz, Smart car and Sprinter/Freight Liner vans. He performs vehicle repairs and/or maintenance work as recommended with efficiency and accuracy, in accordance with factory standards to drive customer loyalty.

  • Blaine

    Technician

    Blaine specializes in factory maintenance, repairs, and conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of customer vehicles.

  • Alyssa

    Senior Service Coordinator

    Alyssa works in the office scheduling service appointments for customers, answering phones, creating accurate estimates for repairs, and ordering parts.

  • Edgar

    Porter

    Edgar ensures the shop remains clean, washes and vacuums customer vehicles, picks up parts, and helps to maintain the cleanliness of the front office.

6 Reviews

  • Michael D Ponter
    Michael D Ponter1 year ago

    If you are looking for a straight forward repair, look no further, a great genuine friendly team who know what they are talking about. They replaced the turbo on out Smart, job well done and at a fair price.

    2017 Other Smart
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  • Jonathan l
    Jonathan l1 year ago

    Chris the owner and the whole staff are great. We have always taken our Mercedes to them. I feel like I'm family to them. Thank you for all the great work on keeping all my Mercedes cars going.

    2014 Mercedes-Benz G63
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  • Christopher W Aniello
    Christopher W Aniello6 years ago

    Tech's looked at parts and said they could install killer chiller no problem. After car was at shop for 5 hours i got a TEXT saying they couldn't do the install because they did not have the knowledge.. You can look up killer chiller kits installed on many other Mercedes by private owners and shops... Nice people. Just a high end dealership in disguise, if you need more than an oil change or air filter replacement you should look elsewhere.

    2005 Mercedes-Benz Srt6 amg v6 slk32
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  • Ron S.
    Ron S.6 years ago

    I was referred to this establishment when I purchased my first Benz. The engine sounded "beefy". The guys diagnosed the problem immediately and fixed it so the engine purrs. Fair and complete in their recommendations. I will keep going back!

    2011 Mercedes-Benz E350
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  • Brian
    Brian10 years ago

    I want to give MANY thanks to Silver Star Auto Haus for their professional and exceptional work on my Mercedes; I am extremely excited to know that there is a fantastic place in Albuquerque where you can rely on the expertise, diligence and honesty for my car repairs and services. This team does exceptional and quality work for a fantastic price. Customer for Life-Mr. Anderson

    2013 Mercedes-Benz C250
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  • Rich Niemeyer
    Rich Niemeyer12 years ago

    Great Service! The owner and his staff are knowledgable, and efficient. They noted other issues on my Sprinter and made recommendations for corrections. They have made a new customer, and it doesn't hurt that they offer a loan car while your vehicle is being repaired/serviced. Their prices are not unreasonable. I recommend Silver Star Auto Haus for anyone with a Damiler product needing care.

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