I called the local Mercedes dealer/service department to see if I could be a walk in. I was told they could not see me before...
Superb service: honest, competent, friendly. I brought in a 12-year-old Benz with 100K miles, bought a few months earlier, hoping it wouldn't need anything drastic...
...with the bolt, it was like finding a prize in the popcorn box. I wanted to have the bolt framed. Thanks to R&D Mercedes repai