Integrity Motorcar

22935 Savi Ranch Pkwy.,
Yorba Linda, CA 92887 US
5.0
10 Reviews
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We are a one stop Mercedes-Benz specialty shop that takes pride in outstanding customer service and an uncanny ability to articulate information to our clients in a non-technical manner.

Our facility boasts an immaculate, almost sterile environment. This atmosphere is conducive to harmony for our employee's as well as our clients and their vehicles.

Integrity Automotive is tireless with respect to our commitment to continuous education; furthermore this commitment lends itself to the use of the latest service techniques with state of the art electronics and equipment. Simply put, this creates a win win situation for our clients and staff.

We look forward to exceeding all your expectations.

Read the full testimonial letter (PDF)

Testimonials

  • This is one of those times where I am excited, in fact, blessed to write a letter about a service provider, now friend, who is exemplary in his field and leaves his competitors coughing in a trail of exhaust fumes.

    Dean Del Sesto

Awards & Affiliations

AAAAAA
ASE Master Auto TechniciansASE Master Auto Technicians
Bosch ServiceBosch Service

10 Reviews

  • Larry6 years ago

    Are you sick and tried of taking your car to the dealer for service and always being told they found something else that needs to be repaired. My last trip to the dealer for a simple service on my E350 Mercedes Benz was the last straw. I was told my car needed a complete brake job. Specious I went on a search to find an honest, dependable and high quality independent shop. Fortunately I found such a shop, INTEGRITY MOTORCAR, in Yorba Linda. After a complete inspection my car did not need a complete brake job! The owner of the shop, Sevan Garabedian, not only saved me money but took the time to completely educate me on Merced Benz service needs and why they are important. Sevan and his wife Juilana have restore my faith in using an independent shop. Their personalized touch to my needs was exceptional.

    Larry

    Mercedes-Benz
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  • Cherie8 years ago

    I cannot tell you how much I appreciate what you did for Kelsey and me. She could not stop talking about how NICE you and your wife are. She said you made her feel like a surrogate child! You took time to talk to her, and to me a couple of times, you picked her up… bought her a hot dog for Christ’s sake! She told me you gave her car tips and said if she ever needed something to give you a call. WHO ARE YOU?

    Seriously, there are few people in this world who would care enough to even THINK to do it but you DID it. Again, whatever you believe, karma? I am sure yours will come back many-fold!

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  • J. Swing8 years ago

    Thank you again for your excellent service and the time and attention you took to make this vehicle right again. It actually runs and performs like new! I will make sure to pass along a fantastic recommendation in any forum I find.

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  • Steven9 years ago

    There aren't many quality honest auto mechanics out there but I have to say integrity motorcars is definitely one of them. I was looking for a high quality shop to mount and balance a set of new volk rims onto my lotus, and after a bit of research I decided to give this shop a try. This car is my weekend show car and I was looking for perfect service.

    Sevan took excellent care of me and listened to all of my concerns, as well as giving some of his own input as well for the best way to go about this process. I realize mounting and balancing wheels for high end, high speed race cars is not a simple task, so any shop I take my car to for this service needs to know exactly what they’re doing and have the best equipment available. Sevan’s knowledge and experience combined with the hunter gsp9700 machine (google the info on this if you haven’t already, this thing is awesome and is definitely one of the best out there) he uses fulfilled my requirement for a great auto service shop.

    This is a family run shop run by him and his wife, which I definitely consider a plus, because these sorts of shops will provide the most consistent service (but not necessarily the best!). It so happens though that this place also offers excellent service, and I only know of one other shop near Pasadena that has both of these qualities combined.

    My wheels were balanced perfectly, which are not as easy for the stock exige tires because there tends to be a good deal of inherent radial load variation. Since the installation, I’ve taken the car up to 145mph on a local track with no problems or vibrations whatsoever. At those speeds, having peace of mind that your vehicle was given the best service possible is always a plus for me.

    I don’t usually write reviews for these sorts of things, but it seems like not many people have written online reviews for Integrity motorcars because they are a low-key family run shop (their facilities are incredible though, all indoors, super clean, huge space), and since I also got a great price-point for my service, I’m writing this review as a thank you. Keep up the good work Sevan.

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  • Julie B9 years ago

    This was my first experience with Integrity Motorcar, and I have to say that I have finally found a service shop that I truly trust! Wonderful customer service, takes time to totally explain your options. Sevan's knowledge of European cars is amazing! If you are looking for a independent service shop for your Mercedes-Benz, please take the time to call and speak with him. You will never regret it!

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  • Tina B.9 years ago

    I go to Integrity Motorcar for the personalized service, but also because they went above and beyond, like delivering my car back to me! And washing it 3 times …thinking I was going to pick up the car but can never find the time.

    Sevan always gave me at least 2 or 3 options so I can fix my car repair needs within a budget…”do this NOW and this later” or “you can wait on this but do this in x months or miles” etc.”

    Sevan’s the encyclopedia of high end cars - Mercedes, Audi, Porsche, BMWs. He will keep on going about minute details so beware if you start asking questions (smile). He’s also willing to go the extra mile to research Japanese car repairs too …our Nissan Xterra had problems in the past. Don’t have that car anymore!

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  • Rich9 years ago

    In an industry where customer service is crucial, Integrity Motorcar stands alone at the top. Their insight on European cars is unrivaled by the competitors. Bottom line Integrity Motorcar treats you like his only client and provides service that leaves the customer one hundred percent satisfied. In the German automotive world, Sevan translates it into English.

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  • J. Clemons9 years ago

    I have been a Mercedes Benz owner for over 25 years because I appreciate the simplicity of style, outstanding performance, technological advances and safety features of the vehicle. For the most part I have had the maintenance and needed repair work done at the dealership, even after the warranty expired.

    I recently had the good fortune of being referred to Integrity Motors (by a mechanic who was performing work on my second car), that was strictly based on reputation and word of mouth. I was especially motivated because the location is close to my home and very convenient.

    As part of my due diligence, I found that the owner/operator Sevan Garabedian is a certified/authorized Mercedes Benz Mechanic who also specializes in BMW and Porsche repair and maintenance. Upon my initial meeting with Sevan (after a thorough diagnostic review), I learned more about Mercedes Benz, my car and the S Class, its performance expectations, reliability,mechanical and parts information as well as technical improvements/advances than I had been exposed to over the last 25 years.

    You provided in-depth detail (in a way that was easily understandable) about the needed repair, and options available to me, When I came to pick up my car, you took me on a test drive to demonstrate the difference in performance based on your repairs and discussed a needed repair that had safety implications. I subsequently had that work done, and it also resulted in improved performance.

    I am also impressed with the cleanliness and organization of your shop as well as the state-of-the-art equipment you use to diagnose and repair our cars.

    Integrity Motorcar is aptly named. You have another loyal customer!

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  • M. Geosano9 years ago

    Thank you for your excellent customer service.

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  • J. Kirby10 years ago

    We appreciated the excellent service and will be back for the A service soon.

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