Inland Mercedes Service & Repair

12490 Magnolia Ave, # A,
Riverside, CA 92503 US
4.5
4 Reviews
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Independent Mercedes repair & service in Riverside, CA.

In business at the same location since 1989, Inland Mercedes specializes in all phases of Mercedes service and repairs. More than automotive repairs, we specialize in honesty, professionalism and quality of service.

Whether your vehicle is being serviced for an oil change or a major overhaul, to the most complex diagnosis, all services are explained in detail to our customers.

We know you have many choices and options when it comes to your Mercedes needs and we would like to thank you in advance for reading this testimonial and hope to see you soon.

4 Reviews

  • Leslie McCree
    Leslie McCree2 months ago

    This marks my third and final visit to Inland Mercedes family business for an oil change, and each year, their practices seem increasingly questionable. My Mercedes, which has 48,000 miles, has consistently been flagged for needing new brakes and rotors. During this visit, I was quoted $2,154 for front and rear brakes and rotors, along with an additional $1,763 for a timing cover reseal. The documentation stated that my tire pressure was checked at 32 psi across all tires, despite having recently replaced all four tires, which actually show 34 psi in the front and 41 psi in the rear.

    The oil change itself took about 20 minutes, after which the technician returned the key. However, Sonia kept the key and asked the technician if the vehicle required brakes as he was leaving, to which he confirmed that all four needed replacement. Shortly after, Sonia’s husband entered, and they began whispering and conversing in another language while I waited. When I inquired about my vehicle, Sonia mentioned that the technician was just finishing up. About five minutes later, she called me into her office and handed me the key, even though the technician, Alex, had not returned with it. When I questioned how she obtained the key, she claimed she went outside to get it.

    I understand that times are tough, but attempting to deceive customers out of their hard-earned money while claiming their prices and services are superior to those of the dealership is utterly dishonest. It raises suspicions that they might be intentionally damaging vehicles for profit. Another customer who brought in their vehicle was informed it could take a day or more to be assessed, despite there being no other cars in the bay, while Alex was on the phone and Sonia’s husband was in the office eating. This experience has led me to believe that they are no longer a trustworthy establishment, if they ever were. They should be embarrassed by their conduct.

    2017 Mercedes-Benz E350
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  • Veronica
    Veronica2 years ago

    Dropped my car off to have a transmission service and spark plugs work done and was very impressed. I felt so comfortable in having them service my CLA 250. Sonia, Kevin and Alex were so nice, professional and knowledgeable. I could just tell they were genuinely good people. They did an excellent job on my car! They have a customer for life! Thank you so much ALL of you. Without a question you can trust them to do a good job at a fair price far lower than the dealer!

    2015 Mercedes-Benz CLA 250
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  • Ann Nugent
    Ann Nugent6 years ago

    Excellent very honest . Highly recommend this shop and Kevin the owner.

    2007 Mercedes-Benz 500
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  • Mike Ferguson
    Mike Ferguson7 years ago

    I have nothing but praise for Kevin. If you are looking for an honest, professional, knowledgeable Mercedes technician, look no further. I own five Mercedes-Benz vehicles, and Kevin keeps them in top shape. From scheduled maintenance to repairs. Parts prices are very reasonable (genuine parts are preferred), shop rates are great, and maintenence advice is free...... Kevin knows Mercedes. I rarely write reviews, but Inland Mercedes Service & Repair deserves the recognition and 5 stars!

    1995 Mercedes-Benz E320 Wagon
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