The Sprinter Shop is a dedicated Mercedes-Benz Sprinter repair facility located in Lakewood, WA. It is a veteran-owned and family run business. We are all former dealership technicians. The owner is Master certified Sprinter technician with 10 years experience on the platform.

We use FACTORY scan tools, special tools, repair parts and fluid. While we can perform any repair, we do not perform recall work.

Your Sprinter deserves dedicated experience and quality repairs/service. Give The Sprinter Shop, Inc. a try! You Sprinter and wallet with thank you!

Testimonials

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For years I had been using a local Mercedes dealer. Once I heard that Ken opened his own store, it was a very easy decision to follow him to his new shop. Ken's personal experience along with expertise with Sprinters is unrivaled. Aside from being a conscientious, honorable and caring owner, he is just plain GOOD at what he does. I urge all of you to give him a try. This type of service is rare these days. Try them out...easy access on/off freeway!
A. Reagan, via Google

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Easily a strong 5-star rating! This shop was a God-send. Ken is a Sprinter van doctor/wizard. We were traveling from Indiana with our dogs and our sprinter van broke down in Olympia Washington.

We got it towed to a local mechanic who couldn’t figure it out. Several other local shops also could not fit us in or said they couldn’t either work on diesel or couldn’t work on Mercedes. Then both Mercedes dealerships in Seattle and Tacoma were extremely difficult to work with. We called multiple times, left voicemails that were left unanswered, and when we finally got a hold of someone they said they were booked out for weeks-months and would not fit us in. But the cherry on top was they said “it was against policy to give other recommendations” when asked if anyone else nearby could work on sprinters to help us out.

We found the Sprinter Shop online and spoke to Ken who immediately fit us in that day. He asked us a very thorough history about the vehicle instead of jumping to conclusions about what the problem was, unlike the Mercedes sales rep who said it sounded like a faulty EGR valve (spoiler alert: it wasn’t the EGR valve). We had it towed to his shop and not even 15 minutes into it, he told us it was our alternator (mechanic in Olympia said alternator looked fine). Ken had it up and running by the end of the day. He also corrected misinformation that was given to us by previous mechanics. We stayed an additional night so that he could fix a leaking DEF line (previous mechanic in Indiana thought our DEF system was deleted.. it’s not).

Ken and Mike were so accommodating during our time with them and I can’t thank them enough for helping us in a pinch so that we could get home safely. I can’t emphasize enough how much I would highly recommend them!
Kim S., via Google

1 Review

Bryce L Phillipy2 years ago

Ken and his crew KNOW SPRINTERS inside and out. My custom lifted 2018 needed B Service and they did it for much less than the dealer would have done it. Plus they discovered a problem with the steering linkage related to my lift that the dealer didn't find during the A service. Probably because it was going to cost them warranty money. Great experience. I'm taking my Sprinter there from this point forward. No more dealers for me.

2018 Mercedes-Benz Sprinter 2500

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The Sprinter Shop

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Testimonials

1 Review