Galloping Gertie's Garage

10421 Burnham Dr NW, Bldg 3 Unit C
Gig Harbor, WA 98332 US
5.0
22 Reviews
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COVID-19 Precautions

In response to the COVID-19 pandemic, we are taking the following precautions:

  • Vehicle Sanitizing

European auto repair focusing on Mercedes-Benz service in Gig Harbor, WA.

Recent Gig Harbor move-in with decades of experience with premium auto brands. Fully equipped (dealer level) and master certified. We are advocates for our clients and structure our business and processes around figuring out and delivering on what is best for you. This builds friends from clients and gives us great satisfaction in our work.

Testimonials

  • Excellent and professional service. Damien was superb in communicating back and forth with us discussing all possibilities for repairs. His attention to detail along with a very detailed assessment provided us with the information needed to move forward with our repairs. I now can say that I have a very trusted mechanic that I can take any of my cars to for reliable service. I highly recommend Galloping Gertie's Garage for all your service needs. I am excited about our relationship in the future.

    Tomm E., via Google
  • Finding a trustworthy and knowledgeable mechanic/shop is difficult! Gertie's Garage is our "go to" for anything for our vehicles! They have proven that they are the premier shop in the area. They listen to your concerns about your vehicle and take the time to explain what what is wrong and show it to you so you can see for yourself and they explain the best course of action to handle it. Whether its PM work or a significant mechanical issue. They use the most up to date technologies and equipment which is very important for some of the European and Japanese vehicles. No doubt, this is the best shop I have ever had do work on my vehicles. Service is top notch!

    Kevin S., via Google
  • Damian is incredibly knowledgeable and thorough with diagnosis. Really quick turn around time - excellent service, I highly recommend Galloping Gertie's Garage!

    Riley R., via Google

Awards & Affiliations

ASE CertifiedASE Certified
ATIATI
AutologicAutologic
BIMRSBIMRS
iATNiATN

22 Reviews

  • william price
    william price1 week ago

    I did but here goes again. I made a very substantial investment on a 2009 mercedes, and with a shop new too me. As it turns out, the results were very satisfactory the car run better than I can remember. Picking a mechanic for the first time is a crazy shoot. This shop did a fine job and my car will return as needed. They are very good.

    2009 Mercedes-Benz Click 550
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  • william price
    william price2 weeks ago

    A significant amount of work was done, far more than I expected, although not to say it wasn't needed. They took a great deal of time explaining the work to be done and the cost. The dealer serviced the car for years and I am disappointed they let this work slide. All in all, I am satisfied with the work and the upfront way it was handled. The long and short. I will continue to do business, am pleased with the experience.

    2009 Mercedes-Benz Cls550
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  • K. Smith
    K. Smith1 month ago

    Great experience working with Damian and Gertie’s Garage. The level of service and communication is fantastic every step of the way! I’ll continue to have my Mercedes serviced at Gertie’s with confidence that it’ll get done correctly and to a very high standard!

    2013 Mercedes-Benz E350
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  • Bruce E Loften
    Bruce E Loften1 month ago

    Great service. I had just purchased this car and wanted to have them inspect it for any issues. The report was 8 pages long and gave me in detail any issues with the car. Damian then provided a plan of action and full cost for each item. I will be using Galloping Gertie's Garage next time I have an issue.

    2009 Mercedes-Benz CLK 350
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  • Melissa
    Melissa 1 month ago

    Won't take my car back to a Benz dealership ever! Galloping Gertie's is way more affordable, everyone is super friendly and professional. So happy I found such a great place to take my car!

    2014 Mercedes-Benz Cla250
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  • Jason Pedersen
    Jason Pedersen2 months ago

    I brought my car in for an air suspension malfunction after paying the Mercedes dealership in Bellevue to give me a vague diagnosis with no real solution. After declining the dealership's services I brought my car here. My first impression was that Damian is a competent mechanic, which gave me confidence that he would be able to take care of the issue with my car. I say this because of his emphasis on good, clear communication. Sure enough, he diagnosed the problem quickly, explained what exactly the issue was, and got my car fixed and back to me in short turnaround. After I picked up my vehicle I took it down south on a road-trip with my family. The car runs great with no issues.

    2012 Mercedes-Benz GL450
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  • John
    John 2 months ago

    Friendly with quick service. Very accommodating. Will definitely be back.

    2015 Mercedes-Benz C350 4matic
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  • Joseph C Trull
    Joseph C Trull6 months ago

    Very up front, constant contact either by phone or e-mail. Really easy to work with. Felt like my best interest was taken into account.

    2012 Mercedes-Benz GL 450
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  • Vincent
    Vincent6 months ago

    Completed thorough diagnostics and inspection during my routine service appointment. Technicians found items in need of attention beyond the normal Mercedes-Benz oil change and service requirements. I promptly received an email of the inspection results followed by a phone call to discuss the issues at hand. Galloping Gertie's then leaves the decisions on what work, you the vehicle owner, want to be accomplished. No pressure sales here. I elected to have several items repaired and was very happy the work was completed in one day. Oh ... on the drive home, my ML400 felt better than new. Fantastic shop, and I don't have to deal with "the bridge" and Tacoma traffic. Strongly recommend!

    2015 Mercedes-Benz ML400
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  • Karl Smith
    Karl Smith9 months ago

    Very meticulous & shows great attention to detail.

    2011 Mercedes-Benz E350
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  • Walker  Allen
    Walker Allen11 months ago

    Great service. They do an inspection of the vehicle and provide a comprehensive report before performing any work, Follow-up is excellent.

    1987 Mercedes-Benz 560SL
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  • Curt Scott
    Curt Scott11 months ago

    Damien analyzed the entire car, identified all those things in good condition, in O.K. condition and those that needed work either urgently for safety reasons, or Items that if tender too soon would be much more expensive later. He was amenable to various options and made many excellent suggestions about what to fix now and what to defer. He was very knowledgeable and very easy to work with.

    1981 Mercedes-Benz 350SL
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  • Jean Bourguignon
    Jean Bourguignon 1 year ago

    Very good service and informative and up to date notifications. Very happy with them.

    2012 Mercedes-Benz Ml 350
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  • Steven Schaffer
    Steven Schaffer1 year ago

    Very pleased with the detail and expertise. I wanted to get my oil changed which includes a very thorough comprehensive review of the engine and all systems. If you are comparing prices with an oil change garage, don’t call them. If you want to keep your car in tip top shape, I highly recommend them based on my experience.

    2013 Mercedes-Benz E350
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  • Ed Goldfarb
    Ed Goldfarb1 year ago

    Damian and Gertie’s performed an impressively comprehensive PPI on the vehicle I was considering purchasing. So comprehensive, in fact, that I’ve decided to stick to Japanese cars. But if you’ve the mettle for European marques, it’s hard to imagine a more knowledgeable and detail-oriented shop.

    1998 Mercedes-Benz SL500
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  • TJ Mead
    TJ Mead1 year ago

    I recently purchased this Mercedes powered Dodge Sprinter and wanted to bring all maintenance up to date. Damian at Galloping Gertie's listened to my concerns, performed a diagnostic service, recommended some services I had not thought of, and recommended that some items on my list really didn't need to be performed yet. I appreciate honesty, and competence. I found both in abundance at Galloping Gertie's. I recommend them for whatever work you may need on a Mercedes product.

    2005 Dodge Sprinter 2500
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  • Jennifer Kopczynski
    Jennifer Kopczynski1 year ago

    Damian was quick, efficient, and very knowledgeable about my Mercedes. He resolved an issue my car was having with burning through oil too quickly, which I wouldn’t have ever expected the Mercedes dealership to catch and notify me of. Because of that, I have peace of mind that my car is in great condition, and look forward to returning again for my next service. Additionally, I was really impressed by the inspection report he provides. It’s easy to understand, and helps you understand what services are recommended and at what frequency. By doing so, you only pay for what you need, which is definitely a win in my book.

    2014 Mercedes-Benz C300
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  • Kay and Mark Snavely
    Kay and Mark Snavely1 year ago

    Damien was knowledgeable, professional, and very pleasant to deal with. We wanted a pre-purchase inspection on an auto we were considering purchasing. The inspection was very thorough and informative. Damien also spent time going over each inspection item to give us specific details. Although a bit tricky to find, the shop was clean and neat--an added bonus! We would highly recommend Galloping Gertie's Garage.

    2000 Mercedes-Benz C-280
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  • Patricia
    Patricia1 year ago

    Professional and knowledgeable; these guys did a great job!

    2006 Mercedes-Benz 350ML
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  • Steve Henderson
    Steve Henderson1 year ago

    Damian took the time to review a Pre Purchase Inspection Report item by item. He also gave me a tour of the shop and explained how various machines were used to perform repairs. I was satisfied with the service and will be a repeat customer.

    2012 Mercedes-Benz E 350
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  • David Golden
    David Golden1 year ago

    This is the place to bring your Mercedes too. What an exceptional experience, from the high quality of workmanship to the extremely clean garage. I am a snowbird live in Gig Harbor four months a year and Arizona eight months. I drive my 2004 SL 500 back and forth. If I have anymore problems while in Az I'll wait until I get back to Gig Harbor to have Galloping Gerties to work on my car. Damien the owner could not have been nicer. He explained in detail what needed to be done. The total cost actually came in lower than I was quoted. A happy customer

    2004 Mercedes-Benz SL 500
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  • J Kelly
    J Kelly2 years ago

    Recently I had my Mercedes serviced at Galloping Gertie's Garage, I am impressed with the attention my car received from the time I brought it in. The car was inspected and service prioritized according to importance of necessary service, safety being top concern. A report was emailed providing recommended service. My goal was to be able to get the car and drive it anywhere, that goal has been accomplished. Damian's shop is a testament of his dedication to providing unprecedented service and value unmatched in my experience anywhere. It's worth my time and money to have the peace of mind provided at Galloping Gertie's Garage. If you are looking for an honest, passionate, no nonsense approach, I suggest you look no further. Thank you Damian.

    2005 Mercedes-Benz SL 600
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