Prior to today's (7/8/15) interaction with Bekhit, I've been satisfied with the services of Sanko Auto Repair. For maybe 2-3 years, I've trusted the recommendations of both Peter & Bekhit. As my Coolant/Check Level light continued to appear in my vehicle, I was told (by both gentlemen) I need to replace my water pump. Following their recommendations, I've recently allowed them to put a new water pump in my vehicle. 2 days later the same light came back on. I took my car back inquiring on the reasons the light re-appeared. My question was brushed off (by Bekhit) and I was told something about pressure, I needed to continue driving the car around & lastly, "They are there if I need to bring the car back". Since purchasing a new water pump in May, I continue to drive with coolant in my trunk for the purpose of replenishing when the message illuminates. I continued to see coolant in the bottom of the inside of the car & it leaks on the ground, but I couldn't determine the reason. I've recently learned my radiator is leaking, which is causing the coolant level to decrease and the continued re-appearance of the message. I just took my car to Sanko with inquiries. First Bekhit detached a small hose looking part and continued to ask me how often am I putting coolant in my vehicle & how often. I provided honest answers (1-2 times weekly & I don't know how much...I put the funnel to the coolant place & pour until full). He also asked me if I'm adding coolant or water. I proceeded to the trunk of my vehicle and presented to him the coolant I use, which was recommended by Peter. Bekhit instructed me to return in the morning with my vehicle so he can look at the water pump, etc, etc. I asked, "If you just put a new water pump in my car, why would the water pump be the problem and not the radiator, hose, etc". It is evident my inquiries annoyed Bekhit. The manner in which I was spoken to & the responses to my questions were unprofessional, causing Sanko to lose a valuable & loyal customer.