I was tired of overpaying at dealerships and being misled by so-called “reputable” European repair shops, so I did my research to find a smaller, local shop with a mechanic who truly knows European cars. My friend recommended DMW Motorcars; he’s friends with the mechanic at this shop who has been servicing his Porsche for years and has always had great experiences,
When I visited the shop, I met Tommy, the master technician. We talked for a while, and since I know my way around cars, I could tell right away that he has deep expertise in European vehicles. He showed me his credentials, including over 15 years of experience and a BMW master technician certificate. I felt confident he was both skilled and genuinely honest—a rare find in the industry.
My Mercedes had a complex issue that even the dealership couldn’t resolve. They claimed my turbocharger had blown and recommended a costly replacement. The car was sluggish, with almost no acceleration, and diagnostics indicated a boost issue with the turbo. But when I brought it to DMW Motorcars, Tommy quickly pinpointed the real issue: a faulty turbocharger diverter valve. Instead of costing thousands, the fix was affordable, and I had my car back in less than a day.
DMW Motor Cars operates with integrity and truly puts the customer first, unlike many big-name dealerships and flashy European shops focused solely on profit. I’m now a loyal customer, not only because Tommy resolved my car’s issue but also because he provided thorough, transparent service at a fair price. If you’re looking for trustworthy, expert care for your European car, I highly recommend DMW Motor Cars.
