Bearden Benz Repair

8331 Gleason Drive
Knoxville, TN 37919 US
5 Reviews
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Whether you require routine maintenance or more complex repairs, Bearden Benz Repair is your trusted destination for reliable and professional auto services. Experience the difference of working with a team that truly understands the intricacies of Mercedes Benz vehicles. Contact us today to schedule an appointment and discover why we are the preferred independent Mercedes-Benz repair shop in Knoxville.

At the heart of our success lies our team of Master Certified Mercedes Benz technicians. Their unparalleled expertise and deep understanding of these highly sophisticated vehicles make them some of the most sought-after technicians in Knoxville. With an extensive background in servicing and repairing Mercedes Benz automobiles, our technicians bring a wealth of knowledge and skill to each project they undertake.

Meet Our Team

  • Erik Jones, Owner/Master Certified Mercedes-Benz Technician at Bearden Benz Repair in Knoxville, TN

    Erik Jones

    Owner/Master Certified Mercedes-Benz Technician

    Erik has over 35 years experience working with Mercedes-Benz products and services, including the Roadside Assistance program, Technical Shop Forman, and now owner of Bearden Benz Repair. He received the Master Guild Certified Status which is the highest possible ranking from Mercedes that included an all expense paid trip to Germany to tour the the vehicle factories.


  • I have been using Bearden Benz for 10 years now and have always had excellent service! I appreciate that they are willing to take the time to explain a repair and always do their work promptly. I always recommend them to friends and family! Excellent customer service and I have never had any issues with the work they have done on my cars. Thankful to have an excellent repair shop so that I very rarely have to frequent the dealer. If you have a Mercedes you should go see them!

    Addison L.
  • They are the best car repair shop in Knoxville! So thoughtful and kind! Every client gets the same treatment and attention to their vehicle. They not only fix the issues, but educate on why things happen to your car! I’ve been taking my Mercedes there for about a year now and will never take it anywhere else.

    Caroline M.
  • Bearden Benz is a first class maintenance and repair establishment. Provides "state of the art" service at reasonable cost. I would highly recommend them if you own a Mercedes.

    Steffon R.
  • These guys were awesome. Super knowledgeable and polite, and their price is about half of a dealership. Job done without any problems. They even replaced a small light in my car that had gone out without me telling them to, and they did it free of charge! Good guys, I recommend.

    Corey R.
  • Very good service and knowledgeable staff.

    Brett M., via Google
  • Excellent service, great people. My go-to place for my aging Mercedes.

    Bryan M., via Google
  • Very satisfied with the service, personnel and work performed. It was my first visit but will return for additional service. Very pleased.

    Bob M., via Google

5 Reviews

  • Alan Wootton
    Alan Wootton6 years ago

    Bearden Benz provides consistently excellent service at a reasonable price. Actually better than I used to receive at a M-B dealer.

    1999 Mercedes-Benz SL 500
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  • Leslie
    Leslie8 years ago

    I have taken my car to Bearden Benz since they opened. Erik is an excellent mechanic and is very professional and budget conscious. He has done everything on my car from scheduled maintenance to brakes to major repairs. I would confidently recommend Bearden Benz to anyone.

    2003 Mercedes-Benz E320
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  • shawn
    shawn12 years ago

    Bearden Benz Repair has to be the most knowledgeable and honest Benz repair place I ever been to. Very polite, friendly and they do business the old fashioned way and that's good service at a decent price.

    My 2008 C-350 that I bought from Texas came with a engine warning light, results were vacuum line disconnected. - no charge!

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  • King Benson
    King Benson12 years ago

    Bearden Benz Repair work is very professional and very competent at a fair price. I recomment them to any mercedes owner, whether late or older model.

    I was in the automobile repair business for 25 years, and I know a good repair facility when I experience it.

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  • Dan Crawford
    Dan Crawford13 years ago

    We had an old Mercedes that was making severe noises upon braking. We didn't want to put a lot of money into the car because it was over 30 years old. We took it to Bearden Benz for an estimate of the repairs. They were prompt in being ready at the appointed time. They performed a thorough exam and gave us a written estimate. The manager agreed that the car was probably not worth the investment and even suggested we might be able to get the repairs done for less at a shop that didn't specialize in Mercedes. There was no charge for their time or expertise. They were very knowledgeable and even suggested other items that also might present a problem on a car that old.

    We took to the car to a regular auto repair shop for a second estimate. Turns out their estimate was within $50 of Bearden Benz.

    We haven't decided whether or not to have the work performed but if we do we will certainly use Bearden Benz. Their honesty and candor are unique in today's auto repair world.

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