European Import Repair

1182 State Route 17M,
Chester, NY 10918 US
5.0
3 Reviews
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At European Import Repair, we specialize in BMW and Mercedes-Benz, but offer service and repair on all European vehicles. We have found that by specializing, we are able to focus on diagnosing and repairing even the most challenging issues. We are equipped with Autologic Assist Plus and Autologic Blue Tool diagnostic equipment.

Bring Your Car to European Import Repair

We realize that finding a trustworthy repair shop can be a difficult task, but it is our utmost priority here to gain and maintain your trust. You will receive quality work and exceptional customer service at affordable prices. Upfront and honest communication with convenient service and location is what we hope to provide to you. You will be speaking with a service writer who knows your car, not just someone who knows how to fill out a repair order.

Our shop is located in Chester, NY. The parking lot is paved and striped for easy parking. When you walk into the office you will be welcomed by Michelle, she will greet you and take all your information. As you wait for your vehicle, you may help yourself to a cup of hot coffee or tea and enjoy our comfortable and clean waiting area equipped with cable TV and free wifi.

In addition to routine service and repairs, we offer the following specialized services:

  • State of the Art Dealership Level Diagnostic Equipment
  • True 4 Wheel Alignment Machine for all European Vehicles
  • Factory Level Mounting and Balancing Tire Machine for all Run Flats and Low Profile Tires

Amenities

  • Cable TV
  • Customer Lounge
  • Free Wifi
  • Refreshments

Meet Our Owner

  • Ralph Rivera

    Owner

    Ralph starter his career working in independent repair shops and soon moved on to BMW Dealerships. After 10 years as a Master Technician and Shop Foreman he decided to branch out on his own and start a business he could be proud of.

    Ralph opened European Import Repair in 2010 and found they were welcomed with open arms. With the overwhelming support of both the community and surrounding areas, he had to expand the business to a larger facility - which is now thriving on Route 17M in Chester.

    European Import Repair specializes in quality work (using only OEM parts) and providing superior service without the dealership prices. They realize that finding a repair shop you can trust is a difficult task. That is why they have made it their priority not only to gain that trust, but to maintain it.

3 Reviews

  • Jenifer Griffin 8 months ago

    Love European Import Repair! This is a great place to take care of your mercedes...super team and super knowledgeable. You will not find a shop with better customer service....they even helped to diagnose an issue I had when I was 200 miles away driving my car down I-95!! Now that's customer service. From the front of house to the mechanics I give them a 10/10.

    2005 Mercedes-Benz E500
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  • Mike Martinez 8 months ago

    The team European Import Repair is are professional, friendly and extremely knowledgeable. The waiting room is comfortable offering cable tv, and coffee & tea. Every need of my C300 has been met and then some. I would recommend EMI as full time technicians for any owners of European Import vehicles.

    2008 Mercedes-Benz C300
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  • Michael8 months ago

    I can't say enough how grateful I am for European Import Repair!!! I brought my C300 to them after being told by the dealer that I needed rear pads and rotors right away. I spoke with Michelle and she told me she would have a technician inspect the vehicle and have the parts on hand for my appointment. After reviewing my brakes Michelle walked me into the shop and introduced me to the technician working on my car who further explained and physically showed me that my brakes were not at all ready for replacement yet! I have been a customer ever since! These guys are the real deal, friendly and HONEST! I will forever be a customer!

    2009 Mercedes-Benz C300 4Matic
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