Bay Diagnostic

1717 Gravesend Neck Rd.
Brooklyn, NY 11229 US
5.0
2 Reviews
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COVID-19 Precautions

In response to the COVID-19 pandemic, we are taking the following precautions:

  • Hand Sanitizer
  • Masks Required
  • Pick Up & Delivery
  • Vehicle Sanitizing

Our state of the art auto service facility in Brooklyn, NY has been in business for over 25 years. Bay Diagnostic is fully equipped with dealer level equipment, information and original factory parts. This enables us to provide the same quality repairs, service and maintenance you get at a Mercedes Benz dealer with the convenience of dealing with a local repair shop.

Our loyal customers will tell you there is no comparison for hassle free, honest service. Our master technicians, along with our friendly service department, provide quality work and exceptional customer service at affordable prices. We'll even pick up and deliver.

Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge
  • Free Wifi
  • Magazines
  • Refreshments
  • Transit Accessible
  • Walkable Area

Testimonials

  • Had a great experience at Bay Diagnostic. Allen and Jordan are well mannered, my Mercedes Benz is driving sweet now. Also the price is very reasonable I love it. Thanks Bay Diagnostic, you definitely deserve 5 stars.

    Jefter C., via Google on June 20, 2017
  • Great shop, honest and helpful. They went above and beyond to make sure my car ran well.

    Eugene P., via Google
  • This shop is like no other, perfectly clean and organized, the staff is professional and the prices are right. They really do take pride in what they do.

    Dimitri S., via Google
  • The guys here are great, had my oil changed and inspection done. Have used them before, brought them and issue, they looked at it, fixed it quickly and did not even charge me. Highly recommended.

    Eddie S., via Google
  • The guys that work here are friendly, hardworking and so courteous. Highly recommend for all your car needs.

    Jeanelle S., via Google
  • I've been a customer of Bay Diagnostic for years and am extremely pleased with services. The guys are amazing, professional, they take their time explaining car problems, always courteous.

    Hilel H., via Google
  • I’ve been a customer for over 35 years. Outstanding work and Jordan stands behind all of it.

    Mike D., via Google
  • This is an awesome and reliable shop. My cars have been serviced here many years, from car maintenance to inspections and never had a problem. Would recommend everyone to try their amazing services.

    Christian S., via Google
  • Well, I think this is the best auto service in Brooklyn. Friendly stuff, great service, professionalism. Thank you guys. It was my first visit but now I know exactly where I come when something happens with my car.

    Maksym M.
  • Honest. Caring. Personable.

    Chani K.
  • Excellent customer service, and very qualified team of mechanics.

    Luis D.
  • Great pro service.

    Ireneusz K.
  • Very friendly and most importantly honest! Very hard to find a trustworthy mechanic. I encourage you to give this shop a visit! Even did my spark plugs for free!

    Haleem A.
  • Been going to Bay Diagnostic for several years. The crew are polite, attentive, explain in lay language what needs to be done and it's cost, the waiting area is clean. I have recommended them to my friends.

    Susan F.
  • Keith is the man!

    Joselaguda18
  • Looking for an honest mechanic is very difficult in New York. But these guys 100% honest, fast and professional. Best customer service I've had in a mechanic's shop.

    Krystal
  • For many years I have been operating German cars. My choice is the Bay Diagnostic for the service. Best mechanics, best prices. Impeccable service. I recommend to all owners of European cars.

    Borys P.
  • Great experience with Bay Diagnostics. Service team is knowledgeable and prices are reasonably below dealer pricing.

    Kent J.

Awards & Affiliations

Bosch ServiceBosch Service

2 Reviews

  • John tuzzoli
    John tuzzoli6 years ago

    Cosmetically the cleanest shop in Brooklyn without cleaning you out. A and J Allen and Jordan or a jubilant feeling knowing your foreign car is in the hands of experts and not in your pockets like most dealerships. If you love your car, have it cared for at Bay Diagnostic so you can love it for life. John T 2005 Mercedes e500

    2005 Mercedes-Benz E500
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  • Laura
    Laura11 years ago

    My family has used Bay Diagnostics for years for our foreign car repairs. They are fair and honest, dedicated to working quickly and well. They are cheaper than any dealership, and will perform services towards maintaining your warranty. One time, I went to the dealership to see the price for alternator replacement -- needless to say, I opted with Bay Diagnostic instead for the better price!

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