Mercedes Specialists

835 Baltimore Blvd B,
Westminster, MD 21157 US
1 Review
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We are the ONLY true dealership alternative! Mercedes Specialists is the ONLY independent repair shop employing (4) factory trained Master Certified Mercedes-Benz technicians. We are centrally located in Westminster, MD and are within 30 minutes travel time from most parts of the Baltimore metro area. Our technicians have almost 70 years of cumulative Mercedes experience...Why trust your car to anyone else?

1 Review

  • James Schmeling
    James Schmeling1 year ago

    Took my car for its first service, Service A as Mercedes owners know, to Mercedes Specialists. I ended up here for three reasons - great reviews and star ratings, their detailed web page, and the fact that my Mercedes service shop let me down for the third time, claiming I wasn't there on the right day. (I was.) I called Mercedes Specialists, asked when was the soonest I could get in for a service, and they surprised me by being able to take my appointment that afternoon. That never happens!

    Terrific service from Sheila at the front desk, good discussion with the team, and they were enthused because this was the first time they'd had a new CLS450 in the shop. They talked about the engine, its differences from other recent Mercedes engines, and so on. They shared the expected service intervals for every service through 120,000 miles, and made two additional recommendations based on seeing a lot of older Mercedes with neglected service.

    The real kicker? Service A for $195 as a first time customer, but would have been only $215 otherwise compared to the $579 my dealer wanted to do the service, but couldn't provide, even though I'd scheduled a week ahead. I know where I'm going from now on. And based on the other cars at the shop, a lot of people seem to trust them.

    2022 Mercedes-Benz CLS450 4Matic
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