M Complete Auto Repair

4411 N. Lois Ave,
Tampa, FL 33614 US
5.0
6 Reviews
Write a Review

Mercedes Complete Service and Repair was established in January 2004 by owners Michael LaMonte and Jim Zuppelli. Michael and Jim worked together at a local Mercedes-Benz dealership for many years prior to starting their own Mercedes service center in Tampa, FL. Mercedes Complete is comprised of highly skilled technicians that have all been trained by Mercedes to possess comprehensive knowledge and experience for all Mercedes model vehicles.

Rest assured that your Mercedes will be serviced with the latest diagnostic equipment and that everything done to your car will be explained to you in simple terms so that you understand what your problem was and how we resolved it.

To insure that you are comfortable with our work we provide 12 month/12,000 mile warranty for all parts and labor.

Mercedes Complete Service and Repair has been in business for over 4 years and has over 60 years of combined technical experience.

Mercedes Complete serves over 2,800 customers from Sarasota to Tampa and Lutz to Lakeland.

6 Reviews

  • Stanley Williams
    Stanley Williams5 years ago

    Jim and his crew at M Complete Auto Repair help me restore my 20 year old hard top convertible SLK 230--One of the very first imports. They did the top hydraulic system, total interior and all mechanical work that was needed.

    Jim has done my work on My SLK 230, SLK 350 and M 320. All work completed timely and with professional results

    1989 Mercedes-Benz SLK 230
    Was this review helpful?
  • Bryan Vesey
    Bryan Vesey8 years ago

    After several bad experiences at a local dealership, including price gouging (charging me $100 more for the identical repair on the identical car 3 weeks apart...it's a long story...and being told that they hit the wrong button when they created the invoice) and dishonesty (telling me the repairs would cost $5,000 and then charging the insurance company $900), I started looking for a dealer alternative for my scheduled maintenance.

    I stumbled onto MComplete after reading reviews around the internet. I drive a 2013 Mercedes and was initially concerned about their ability to work on newer models after seeing the pictures on their website. So I read every review I could find, including some recommendations by Mercedes-Benz enthusiasts on benzworld.org, and decided to take the plunge for my Schedule B maintenance. I'm glad I did.

    Although the shop is in an industrial park, the owner is a certified Mercedes-Benz mechanic (there's employee of the year plaque from a local dealership on the wall of his office), he has state-of-the-art equipment, and is professional and courteous, even down to the employees wearing MComplete uniforms. I've worked on cars in the past, rebuilding engines and such, so I double-checked their work when I got home. All of the parts they used were genuine Mercedes-Benz and all of the fluids were certified by Mercedes-Benz. Even the air pressure was perfect in each tire... It's a small thing but the details matter to me.

    I almost forgot to mention, I scheduled an appointment and they kept it. They were expecting me when I got there and had the work finished in probably 45 minutes.

    Now I have to warn you, there aren't free lattes or big screen TVs, but having the work completed by a certified Mercedes-Benz mechanic for a fraction of the dealership price is more than worth the trade-off for me, especially if they keep their appointments, have me on my way in under an hour, and use genuine Mercedes-Benz parts - the dealership can keep the lattes, TVs, and dishonesty.

    I still have to go to the dealer for any warranty work, but I'll definitely go here again for scheduled maintenance and anything not covered by the warranty.

    One last thing, although the dealer has to perform warranty work, an independent mechanic can perform the maintenance without it effecting your warranty. Just an FYI.

    2013 Mercedes-Benz C250
    Was this review helpful?
  • Donna
    Donna8 years ago

    Jim and Mike are honest guys that offer repairs at fair prices. They can recommended through a friend and did not disappoint! You will be happy to have your car serviced here.

    2007 Mercedes-Benz CLS550
    Was this review helpful?
  • Dee M
    Dee M9 years ago

    Been going to these guys for 10 years. Always a better deal than the dealer for me and I trust them when they tell me I need something fixed. Great service, great place when you need help on your Benz.

    2001 Mercedes-Benz E320
    Was this review helpful?
  • Wanda Anderson
    Wanda Anderson9 years ago

    I travel from SC to Tampa to have Mercedes Complete service my vehicles. They are very trustworthy.

    2006 Mercedes-Benz E320/S500
    Was this review helpful?
  • Sail N.
    Sail N.12 years ago

    They are absolutely the best. I have had my car serviced with Mercedes Complete since the warranty expired 75,000 miles ago. I had to go to the local Mercedes dealer for an ABS warranty repair and they were amazed at how well the car looked and ran. No issues were found during the courtesy inspection. In addition Mercedes Complete pointed out the fact the repair was warranty until 2013. They could have gouged me and didn't.

    Was this review helpful?