MB Experts LLC performs repairs and maintenance on Mercedes-Benz automobiles at discount prices in Naples, FL. We offer FREE diagnosis and inspections PLUS a 10% parts and labor discount to all first-time customers. All of our staff has been trained by Mercedes-Benz USA.

4 Reviews

Dale Goulekas2 years ago

Top notch customer service! They have helped me out when I needed expedited service, but also offer prompt appointments for regular service. Whether you speak to Teresa or one of the mechanics, you are always treated with polite, courteous smiles & fair prices!

2013 Mercedes-Benz ML350

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Joerg4 years ago

I was personally at MB Expert before X-mas and had scheduled a repair appointment (roof) for the 3rd of January 2022 @ 9:00am and should be able to pick up my SL 550 again on the same day. On the 3rd I drove to MB Experts (about 40 miles from my house ) and I was about to get to the shop when Teresa Irvin called me and said that she is sorry, her mechanic is at the Atlanta airport and can't fix my car today, we have to reschedule, she will call me again for the new appointment. " So I drove back about 40 miles in the unrepaired car. About 1 week later, Teresa Irvin called me again and suggested to me the earliest appointment on January 18th @ 9:00, not earlier as they have too many cars after the holiday and my car had to be repaired on the same day so they need someone who has time and can do the job. I was very disappointed, yet I accepted Jan 18th. So I drove again, at 8:00 on Jan.18th about 40 miles to the MC Experts. At 08:45 am I called Teresa and told her that I will be there 10 minutes later due to traffic. She asked me who I am even though I was scheduled for 9:00 a. m. for a repair for the whole day and then she went, oh sorry, because of a storm they've had no power since yesterday. They have to call their landlord now to fix the problems with electricity. Nothing works... but they've taken 5 repairs now and they can not promise you to repair my car today. I could leave the car here if I want to and, when the power is back and the other cars are fixed, they could fix my SL550. I couldn't believe her anymore and canceled the repair.

I have never been treated like this by any other auto repair. The MB Experts are not reliable, they are not serious and do not care about customers. "Sorry for inconvenience" will not make any difference!

I will not recommend them to anyone.

2007 Mercedes-Benz SL550

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Dave smith11 years ago

Quality work at affordable prices. No frills, just good clean repair shop

2013 Mercedes-Benz GL350 Blutec

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James Hoover12 years ago

This is THE shop in Naples for Mercedes service and repairs. Their personnel are Mercedes certified and their prices are reasonable. I would not hesitate to use them again.

2001 Mercedes-Benz C240

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4 Reviews