We had a troubling engine noise in our Mercedes Sprinter RV as we were traveling through Grand Junction yesterday afternoon. I found Foreign Aid on an internet search and the owner, Steve Stewart, was able to take a quick look at it. He was very thorough, diagnosed the problem and strongly advised us not to drive it. He advised that though he could fix it, it was under warranty and we would be better having it towed to the Mercedes dealership in Denver. He could have ended the discussion there, but he helped us resolve all our issues past closing time and made sure we were safe and had the situation under control. When Mercedes roadside assistance called a tow company that did not have the equipment to handle our tow, Steve jumped in with a recommendation and arranged for a suitable operator. We had to leave our Sprinter with Steve and rent a car to drive the rest of the way home. To compound our challenges, we failed to leave the internal heat on in the RV and feared bursting pipes with the temps dropping below freezing. We called Steve this morning and walked him through the process to get the heat turned on.
Just to summarize, Steve did not do our repair, but he diagnosed the problem, advised us unselfishly and went above and beyond to make sure we were taken care of under a very stressful situation. Had we not followed his advise, we could have had a serious breakdown at night on a 2 lane mountain highway with no cell coverage. We were incredibly impressed and grateful for his kindness, knowledge and integrity. I would not hesitate to recommend Steve and Foreign Aid. If we lived in Grand Junction, he would be our go to guy for our Mercedes and Porsches.