The Mercedes-Benz GL Class Second Generation, 2012 – present, is a German crossover SUV. This German import holds seven passengers, and has a plethora of luxury features including Crosswind Assist, AIRMATIC suspension, and Attention Assist. This import vehicle has been well received by critics and owners alike, but, like any new vehicle, a few common issues have come about, including rear latch door problems.
The rear passenger side door is the most frequently reported door. Unlike some latch issues, in the event of the GL’s failure, the door will not stay shut. This problem may or may not accompany window issues, such as the windowpane rolling up or down noticeably slower than it should. Warning lights might appear, but not necessarily.
While some owners attempt to repair this issue on their own, this problem is a serious safety concern, and it should be diagnosed and repaired by a professional. As a temporary fix, an expert might be able to disconnect the motorized latch, which could allow the door to shut again, if it is necessary to wait for ordered parts. Unfortunately, oftentimes the entire door needs to be dissembled in order to repair soft latch issues.
For the safety of you and your passengers, we recommend consulting an independent Mercedes Benz mechanic as soon as you notice door issues. These experts will be able to offer affordable yet professional solutions, and they will have the experience, tools, and resources to diagnose your German import’s problems, getting you and your Mercedes SUV back on the road.
Search for a local, independent Mercedes-Benz repair shop with Mercedes-Benz mechanics that have dealer-level expertise at a fraction of the expense.