Lucas Auto Care | European Service Center

12600 Grant Rd
Cypress, TX 77429 US
5.0
15 Reviews
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We Fix European Cars! For 30 years we have focused on German, luxury, and exotic car repair.

WHY US: Master-level technicians, state-of-the-art equipment, personalized service, complimentary loaners, and a 3-year 36,000-mile warranty.

Carlines we service: Audi, BMW, Porsche, Mercedes, Jaguar, Land Rover, Lexus, Infiniti, Volvo, Corvettes, Volkswagen, Mini Cooper.

High-line cars we service: Bentley, Lotus, Aston Martin, Maserati, Lamborghini, and Ferrari.

From basic maintenance to complete engine overhauls, we can handle it all. European auto repair with a personal touch!

Amenities

  • Contact-Free Service
  • Pick Up & Delivery
  • Vehicle Sanitizing
  • After Hours Drop-Off
  • Courtesy Car Wash
  • Courtesy Vehicles
  • Free Wifi
  • Magazines
  • Refreshments
  • Shuttle Service

Meet Our Team

  • Zach Shipsey

    Master ASE Technician

    L1 Master ASE. European Specialist - European Master Black Belt. Factory Trained Mercedes, Ferrari, Porsche, BMW & Audi.

Testimonials

  • When I saw a Ferrari and Mercedes SL65 on their lifts I knew my baby would be okay. There are a ton of places to fix my Porsche 911s, but the reviews and actually seeing NICE cars being worked on, and not just people saying they CAN work on them, made the difference.

    Satisfied Customer
  • Top quality job, came in at the quoted price and got my fly wheel fixed and even got me a loaner - Thanks Lucas Auto Care!!!!

    Satisfied Customer

Recent Google Reviews

  • Nicholas Crain2 years ago

    Most genuine group of mechanics I’ve ever dealt with. I came in with a newly purchased problematic vehicle that had a huge laundry list of problems. These guys took care of all of the issues in a timely manner and provided a complimentary loaner car when it was available. They honor their 3 year/ 36,000 mile warranty on all of their work. Despite the continuous heartache my lemon car gave me, they gave me real tangible advice and guidance on my car and did excellent work. They truly care about your car and keep your best interest in mind instead of just throwing parts at your car and leave you with a huge bill that didn’t fix the issue like other mechanics. Very professional, friendly and welcoming atmosphere. There’s a reason why there is always top of the line high end cars are always parked in front!! Awesome shop and truly earned the 5 star rating.

  • Patricia Jones2 years ago

    Lucas Automotive did an excellent job on. My vehicle. I was surprised at how careful and detailed they were.My vehicle was completed in a day and that was wonderful. Jason is very professional and courteous and he explained everything to me. Thank you

  • Craig Lifford2 years ago

    I love this place. They do excellent work and are honest. If you want your car back in perfect condition this is the place for you

  • fancyramen2 years ago

    My experience at Lucas Auto Care was stellar. My 2014 BMW X1 was taken in for a coolant level sensor malfunction. They took care of my vehicle until the problem was resolved and always kept me posted on the progress. Chris, Ryan, and Jason are very knowledgeable and provide excellent customer service. The shop was able to provide me with a loaner vehicle at no extra charge. If you have a European vehicle I would suggest you check these guys out for your next service need.

Awards & Affiliations

ASAASA
ASE CertifiedASE Certified
AutologicAutologic
BBB Accredited BusinessBBB Accredited Business
iATNiATN

15 Reviews

  • Janice Green
    Janice Green1 year ago

    Best experience ever! Great customer service. Chris took care of our vehicle needs the best way possible. Thanks for always going above and beyond to help us, definitely you deserved 5 stars. Awesome job!

    2015 Mercedes-Benz Maybach S600
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  • Ann Inoue
    Ann Inoue2 years ago

    Having just moved to the Houston area I was on the hunt for a place to service my Mercedes. The reviews I saw for this place were impressive and I can say my experience mirrored that. I called to book an appointment and the staff were flexible with me given the short turnaround I needed. Oil change was done quickly, they called to advise on a couple other things found during their inspection and helped me plan for future needs. Ryan and one of the mechanics even walked out to my car with me to go over any questions I had. Love the service and the personal touch, don’t see myself going anywhere else any time soon!

    2015 Mercedes-Benz C43 AMG
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  • Grace Burrell
    Grace Burrell2 years ago

    The staff at Lucas Auto Care arranged for an appointment quickly and had their technicians address the problem. They did not try and include unnecessary repairs or parts! Their prices are very fair and the communication is excellent. I would highly recommend them to anyone looking for quality and reasonable auto repair.

    2016 Mercedes-Benz C300
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  • Kevin Stotler
    Kevin Stotler2 years ago

    10/10 recommend this place! Immediately felt like this spot has great car service, customer service, and have been in and out timely. Very friendly and always went the extra mile to help me out. They are able to take care of a Mercedes, so I know they can do just about anything! Chris and Ryan have specifically been amazing!!

    2017 Mercedes-Benz E400
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  • Arthur Beard
    Arthur Beard2 years ago

    This place is the best automotive repair center in the area. Honest, friendly, quality of work, best price. Do not waste time looking for other shop. Call Lucas Auto Care for any repair and they will take care of you! Thanks Chris.

    2017 Mercedes-Benz E63 AMG S 4 Matic
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  • Christine Myrick
    Christine Myrick2 years ago

    Wonderful people who do what they say they will do and do it! Have had both of my vehicles in for service and the experience is always as expected. Glad they are so close to home.

    2020 Mercedes-Benz GLS450
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  • Thomas Gurley
    Thomas Gurley2 years ago

    Lucas Auto Care is great, they give you a detailed estimate and stick to it and they keep you informed of the status of your car while they work on it. This is the second time i have used them and both times the experience was excellent.

    2011 Mercedes-Benz SLK300
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  • Mandy Carrillo
    Mandy Carrillo2 years ago

    The team is great - friendly, knowledgable, and flexible. Some other repairs popped up and they walked me through them. They will be my shop moving forward.

    2015 Mercedes-Benz GL450
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  • Judith Cody
    Judith Cody2 years ago

    An amazing place overall, I highly recommend it for anyone who is having trouble finding the right mechanic. Trust me, after having my car broken down and searching for a while to fix it with so many shops in Houston... I found Lucas and they gave me a reasonable price and fixed my car, which none of the others could do. I recommend anyone who has a Mercedes to go here.

    2013 Mercedes-Benz ML350
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  • Carolyn Tennant
    Carolyn Tennant2 years ago

    If you want good quality honest service Lucas Auto Care is the place to go. They specialize in luxury cars. I have been going there for a little over three (3) years. They are professional and reliable. I have no problems after receiving maintenance or repair service.

    2018 Mercedes-Benz GLE350
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  • Chad Sealy
    Chad Sealy2 years ago

    I've been a customer for 3 years now, and all my service has been great. I have not had to take my car back, ever, after service with Lucas. I've had 2 major services, C & D, my brakes, power steering, and a few other small annoying issues that come with having a car. As long as I have a Mercedes, I will be a customer of this shop.

    2014 Mercedes-Benz C300
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  • Sarah S
    Sarah S4 years ago

    I went in to get a tune up on my car. I was very impressed with the cleanliness of the place. The staff was very friendly, and the general manager Chris was very informative and honest. I would definitely recommend Lucas Auto Care to my friends.

    2013 Mercedes-Benz E350
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  • Dwight Ben
    Dwight Ben7 years ago

    Lucas Auto Care is the only shop that I trust to take care of my Mercedes. They do and awesome job with attention to detail that love so much about them.

    2011 Mercedes-Benz S63
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  • David Berger
    David Berger7 years ago

    It was recommended to me to take my C300 to Lucas Auto Care to get quality service. So I did take my car in for a service A oil change and when I first walked into the show room I was impressed. There was a service manager there to greet me and answer any questions I could think of. I ask how much it would cost and he charged me the price he initially told me. After the service was completed the manager supplied me a list of other things to look out for and that might need attention later on. Oh and I got a free car wash on top of that. Definitely will bring it back for service B.

    2012 Mercedes-Benz C300
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  • Randy Johnson
    Randy Johnson9 years ago

    I could not have asked for more. As we drove to Houston, we heard a loud clacking noise. I took the car to Lucas Auto Care.. Kirby examined the car and told me that the transmission was shot. I was worried that, as an out-of-towner, I was going to be taken advantage of. After another half hour of looking at the car, Kirby told me that the engine was also leaking oil and that suggested even more problems. At this point, Carmine said that he did not think it was worth repairing the car, that he would not take my money to repair the car, and that he would not charge me for his diagnosis. We had the car towed to a local dealer to get a second opinion. After a half hour , the dealer came to this same conclusion as Kirby (charging us 250 dollars). It would have been easy enough for Kirby to replace the gearbox, charge us a lot of money, and never see us again. But, he gave us an honest assessment.

    2009 Mercedes-Benz SL65
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