European Import Car Repair in Austin, TX has been in business for over 25 years. What once started as a modest Mercedes-Benz repair facility in the middle of nowhere, north of Austin has become a thriving business located in the heart of the Arboretum area. We have 10 lifts and very competitive pricing (we check regularly!) allowing us to be able to service all of our valued customers.
New management has put a strong emphasis on customer satisfaction and on-going car care. We realize fully that finding a ###name## repair/service shop is a daunting task. Trust of the people in the shop and the work they do is paramount to you. Thus, we strive to ensure that you know exactly what is going on with your Mercedes-Benz. Full explanations and even walk-arounds (sometimes under!) are a part of the service we provide.
We also believe that on-going maintenance is of the utmost importance in taking care of the Mercedes-Benz you purchased. It is far less expensive to have regular check ups versus car neglect which can lead to major, costly repairs. Thus, we will contact you on a regular basis to schedule your next service or maintenance.
Our technicians average over 22 years each of car repair experience and all are ASE certified! Chris and CD have been at European Import for over 10 years. And their client following is huge because of their commitment to quality service! Alex is our newest technician but has vast car repair experience.
Wendy is our head service writer and has a strong knowledge of cars due to over ten years experience in the business. She has a real knack for being able to help our current customers understand what is going on with their autos.
Brett has been at European Import for over five years and his work effort and acumen has seen him grow into the head of our parts department and shop operations.
Last but not least, Jeff handles all of our accounting and you will likely see him when you check in or out!