Import Service Center

122 Sunset Lane,
Cleveland, TN 37312 US
1 Review
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For over 20 years we have been providing expert Mercedes-Benz car care and repair. We provide complete car care from oil changes and scheduled services to computer diagnostics and hi-tech repairs.

Charlie and Joanie are a husband and wife team who are committed to the superior workmanship when you need service on your Mercedes! We're "hands on" owners who work on the automobiles and take pride in attention to detail!

You can count on getting superior service and best professional practices when it comes to advice on servicing and repairing your car in a timely and reliable manner.

Before parting with your hard earned money on an automotive repair, you owe it to yourself to consult with the professionals at Import Service Center!

We are mechanics you can TRUST! We work hard to develop and honor long term service relationships with our customers!

We have an afterhours mobile cell service for our customers who need our help. We provide this service so our customers can count on us in the morning, throughout the day and nightly as late as 11 PM.

Meet Our Team

  • Charlie


    ASE Master Certified technician with over 30 years of import auto experience.

  • Joanie


    Handles both administrative duties in the office and maintenance services.


  • I've known Charlie & Joanie for more than 10 years now and even had the pleasure of doing some work for them through the years. They will do what it takes to make sure their customers are treated right and Charlie's knowledge when it comes to European vehicles is impressive. Top notch folks and I never hesitate to recommend ISC. If you have an issue with your car, bring it here to get it repaired right the first time.

    Sloan S., via Google
  • Charlie and Joanie are the absolute best. My family has been taking our cars to them for over 20 years and there is no one I trust more than Charlie. He has the 3 things I look for most in a service center owner- Trust, Knowledge and Skills. I would recommend ISC to anyone without hesitation.

    C. Hilton, via Google
  • If you own a Euro import then this is the place you want to take care of your vehicle. They have the know how to fix your problems. Most places tell you what is wrong with your car, they show you up close and personal through YouTube videos.

    Shaun B., via Google

1 Review

  • Lucy9 years ago

    Import Service Center is the only shop I trust. I truly recommend them to any other Mercedes owner. They have even taken the time to teach me a few helpful things about my car. I just can't thank them enough for all they do! They continue to amaze me with their knowledge and customer care!

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