These guys are either stupid or do not understand the ABCs of business! I called twice to ask about their price and got extremely surprising and unprofessional answers! First, I called about the price of replacing a fuel filter on a Mercedes. Their answer was a question to me: What price did you get? This is a totally stupid answer! I am asking for their price, they want to know what price I got!!!! When I told hims this is not an answer to my question, he told the: then I do not want to work on your car!!!
The second time I called, I asked about their price for service-A on a Mercedes, their answer was: we do not know, it depends, but minimum $150!! Service-A is a well known service and it cost $170 (with a coupon) at Northlake Mercedes dealership! Their behavior is a typical of rip-off mechanics who capitalize on the ignorance of their good customers. Avoid them at any cost unless they give you a solid written offer with no ifs and buts...