I recently took my 2018 SL 550, which I had special ordered by a local MB dealership, for its first A-Service. Curt kindly greeted me, and he was very courteous and very informative. He offered me free coffee and a variety of other free refreshments. Since Curt had made me feel so comfortable and confident with his keen professionalism, I decided to tell him about an extra part that I had found in a cupholder after the dealership had completed a warranty repair and also had left the interior with dirty smudges. I ended up giving the part to Curt in hopes that he would install it thus preventing me from having to return to the dreaded dealership. I explained to Curt, up front, that I was more than willing to pay him to do the warranty work, which is obviously free at the dealership, to avoid having to deal with the dealership again. When Curt returned, he told me that he had installed the part and that it would be their minimum charge. As I was thanking him, I was thinking to myself that this probably meant 50, 75, or even a 100 dollars. Curt then told me that their minimum charge was ZERO DOLLARS! Not only did I get my car serviced for much less money and a free installation of the missing part, I also had my car returned to me with a clean interior! I also would like to compliment Adam. While in their nice, clean, and well-furnished waiting room, I asked Adam several questions. Adam was very patient and courteous, and also very informative. Adam seemed genuinely happy to spend his time answering my questions. Needless to say, CWP now has me as a customer for life! Curt and staff are simply the VERY BEST!!!
