Mercedes - BMW Nomad/Nomad of Central New Jersey

100 Main Street,
South Amboy, NJ 08879 US
5.0
25 Reviews
Write a Review

Certified Mercedes, Sprinter, BMW, Porsche, Audi, Jaguar, and Land Rover Technicians all under one roof.

Nomad of Central New Jersey is the largest organized group of factory trained technicians. Started by dealer technician Nelson Garcia, his determination to provide the best possible balance of quality and service excellence is now being realized.

Factory Trained Technicians know how to properly service and repair your luxury vehicle best. There is NO NEED to look any further. Once Technicians exhaust there financial growth at their respective dealerships they choose Nomad of Central NJ. The reason Dealer Technicians don't look any further once they partner with Nomad of Central NJ is the same reason you won't have to look any further for excellent quality service either. Nomad of Central New Jersey. Experience the Difference!

Testimonials

  • I fell in love with a used SL-Convertible, which was trade-in by the sole-owner. I hired these experts to help me make a decision. Nelson and the Nomad team spent several hours going through every detail of the car and ran a full diagnostic. They explained every diagnostic code to me - one at a time.

    Their analysis showed the possibility of $8k-$10 of potential work that could need to be done in the next few years. They even pointed out a leak in the rear window seal - a very inexpensive repair that could circumvent a costly repair down the road. Their thoroughness prompted me to ask the dealer for more detailed maintenance records & gave me a better negotiating point. Luckily, spending a few hundred dollars upfront saved me from making a very costly purchase - by turning an emotional decision into a logical one. I would never buy a benz without checking with these guys, first.

    Jon N. on March 16, 2015
  • I highly recommend these guys not only for their service but also for their fairness and honesty! Feel free to read my review below:

    Had a keyless go problem with my car after a battery replacement.

    Went first to Ray Catena Mercedes Service and they charged me over $140 for "diagnostic" that they barely touched in my car. Their service sheet even said "No Codes Found" and I was still left with my problem; gave me a bogus excuse to change a key part that would have cost me $850+.

    Then I decided to contact these guys directly afterwards (around 4:30pm). Nelson from Nomad was kind enough to call me to confirm my appointment and waited for me until 4:45pm to take my car in. He worked diligently (after hours) for about 1.5 hours trying to figure out my problem and finally did! When he found the codes, he showed me everything on the large screen TV and explained what each meant and it's seriousness. He was very fair with charging me for only the 1.5 hour of labor and not even the full 2 hours as most of the other places do.

    Being a first time customer, I would say that these guys take their time to figure out the problem and not waste the customer's time & money like the "Genuine Mercedes Dealers" do.

    I will definitely bring my car to him again!

    RK on March 11, 2015
  • My service and pricing have been outstanding at Nomad Mercedes of South Amboy New Jersey. the staff have always been first rate. i would recommend Nomad for all servicing on your Mercedes or BMW cars, thank you.

    John A. on February 24, 2015
  • I have the please of having Nelson for my mechanic. I know that he is trustworthy and you can trust fully in his skills as a mechanic. He would only recommend what needs to be done and what work will need to be done in the near future. He make his services available when needed for all his customers. It has been my pleasure to have found a good mechanic that I can fully depend on.

    All his work has been done with the highest workmanship of his profession. This man is a keeper!!

    Kathie on January 17, 2015
  • From the moment I got on the phone with Tim, I knew this was the place that I would choose to repair my car. Tim, the manager at Mercedes Nomad, was never too busy to take my call and made me feel like I was VIP each time I did call. The job wasn't a small one. I got an engine swap, among other things and it took a little less than a week to have my car up and running smoothly. The prices are fair and the the tech team is absolutely amazing! Nelson, the lead mechanic, is super knowledgeable and super kind. I must have called everyday and each time, both Tim and, especially, Nelson took their time addressing any questions/concerns I had, as if I were the only customer they had. Yet their shop was always filled with customers (which isn't surprising given their customer service). They truly took their time putting my mind at ease. Given I am a female, I was concerned that I might be taken "advantage" of BUT I did not get that feeling, not even for a second. Nelson kept me updated with videos and phone calls. Every decision on my car was made by me in advance of any work done. Which is great because I have been to shops where work was done without my approval. John, the other mechanic at Nomad, is by far one of the nicest guys I've come across. Seriously, such genuine personalities here. Ultimately, I am a satisfied customer and I know that if I ever have a concern with my SLK, that I will not hesitate to call Mercedes Nomad and "bother" them, for that is how comfortable the entire team makes you feel. And THAT is a very reassuring feeling. Thanks for taking great care of my car. Needless to say: Highly Recommended

    Saira R. on December 9, 2015
  • I have been using Mercedes Nomad since Nelson was doing "dealer service in your driveway." He has always been dependable and professional. Since he has opened a physical service center, he has managed to find employees with a like mind. They all are knowledgeable and continue to give my car the great service that he has given me for the past five years. I highly recommend his service center to my friends and any Mercedes and BMW owners. While taking my rental car back, the rental agent told me Mercedes Nomad is rated the #1 service center in this area. When the insurance companies refer their Mercedes customers for repairs, Mercedes Nomad is their number #1 choice.I am glad I found the best technicians in the Central Jersey. I will continue to use him to service my Mercedes R350 as long as it is on the road. As long as Nomad Mercedes is taking care of my baby, I expect that to be a long time.

    Lilshaun on November 1, 2014
  • Nelson is a world class mechanic with a great shop. His enthusiasm for European clearly shows in how approaches his work by being always honest, clear and available. His shop is really well planned and for a independent shop he provides better service then dealer all for a better price! He had a rental car ready for me, car was washed and all the work was clearly explained as well as future recommendations. I highly recommend Mercedes Nomad to everyone! The best part is he is a highly trained diesel mechanic..rare!

    Abdul on August 25, 2014
  • Nelson and Tim have both been so extremely helpful and honest in explaining to me at length what my options are with my Mercedes, which is long past any dealer warranty. There is no question in my mind that they really know what they're doing and it is such a relief to find an honest, caring mechanic!

    Anne S. on August 25, 2014
  • Finally I have found a repair shop that is trustworthy and honest!

    Being a woman, I often feel that I get taken advantage of by mechanics figuring I don't know anything and they tell me that things are broken when they are not. I knew I found the right repair shop this time when the mechanic actually took the time to fully explain to me what needed to be done with my car and why. He even showed me the broken part to help make me feel comfortable. I left the shop feeling confident that the right repairs were being done.

    The labor charges are very reasonable and much better then the Mercedes dealership where I used to go; especially since my car is out of warranty, costs add up fast, so I was very happy when I got my bill from Mercedes Nomad!

    What I appreciated the most is that the mechanic understood that I was working with a tight budget, so he prioritized the work needed by importance and safety issues. He let me know what needed to be done right away and what I could wait on.

    The reception area and waiting room are immaculate! Even the bathroom is nice and clean!!

    The mechanic that worked on my car is Nelson and I would absolutely recommend both him and Mercedes Nomad.

    Kristin on August 15, 2014
  • Had my Benz serviced by these guys today for 1st time. Great guys, great experience, clean, honest, very reasonable, unlike your usual feeling of getting jobbed by dealers or mechanics. Definitely going back for all my Benz needs. Highly recommended for your Benz.

    Harry N. on June 21, 2014

25 Reviews

  • Tom walsh1 year ago

    The people at nomad are real professionals they take their time making sure your car is good to go. Tim the service manager was great and keeps you up to date on everything.

    2007 Mercedes-Benz C230
    Was this review helpful?
  • Gulirana Khan 1 year ago

    This was my second time went for regular oil change service .Nelson get the job done in hour very happy will recommend to everyone who love their cars.Tim and Nelson good team

    2010 Mercedes-Benz Ml350
    Was this review helpful?
  • S.Morris 1 year ago

    I want to accommodate Tim and Nelson over at Nomad for the professional and expertise and fixing and solving a problem I had with my sons CLS550 Nelson addressed the problem in a timely manner and was very explanatory about the repair of the car. I want to thank Tim for his inspiration and professionalism and dealing with the needs of my repair and I would recommend their services to anyone who has a need to repair their car. Again thank you for your knowledge and professionalism.

    2008 Mercedes-Benz Cls550
    Was this review helpful?
  • Paul1 year ago

    Awesome experience!! Excellent detail on what I needed for my car. Nelson , made sure I got quality and service went the extra mile to wash my car when I told him I needed to wash it. By no way did I imply for him to do so. He took initiative . I join ad a member which in the long run will save me about 10% in labor. Excellent benefits this shop offers. Will be returning when I hit 60k for a tune up.

    2012 Mercedes-Benz C300
    Was this review helpful?
  • Edge W1 year ago

    I've been going to Nomad for service on my ML 350 for the past two years and I have to tell you, It's been quite an experience . As you walk in the door you notice the clensiness of the establishment, the small coffee bar in the corner just like the dealer and the entertainment section where you watch tv until the work is done.

    Once inside you are greeted professionally by Tim the face face of the business and explained in detail what work will be done and the approximate waiting time. The mechanics are factory trained so your vehicle is always in good professionals hands. The communication is excellent as Tim is on top of everything and keeps you informed of every detail. Nelson and the team are Top Notch.

    Keep up the good work gentlemen.

    2010 Mercedes-Benz ML 350
    Was this review helpful?
  • Mohammed Ahmed2 years ago

    Stay away from this place. The guys are very polite and try hard to pass as professionals. The rates on their site are $82.50 on the home page and $110 on pricing page. However they will charge you dealer rates. Expect prices to increase for all quotes; they quoted me $509 for parts and labor in writing but then tried to charge over $600...

    2010 Mercedes-Benz R350
    Was this review helpful?
    Nelson Garcia1 year ago

    Mr. Ahmed. I was saddened to see this review post. I do remember you and your R350's erratic electrical issues very clearly. There were many electrical issues including the fuel gauge malfunctioning. An estimate was provide to you and the price clearly outlined before you came in for service. From the very beginning you mentioned a discrepancy in labor rate pricing compared to the site. Tim explained the $82.50/hr was a membership labor rate in which you were welcome to join. He also stated the website was under construction to define the membership programs more clearly. We apologized for any miscommunication over the phone. Once you arrived you requested the lower pricing as you stated the site was incorrect once again. Tim and I both apologized in person this time and outlined the cost. You stated you understood and approved the diagnostic time. We were able to diagnose your problem very quickly although it was a complex issue. While you were waiting if I remember correctly. We found water entering the REAR SAM control module and I explained this was likely your issue and may solve the multiple issues with one repair saving you money. I emphasized that we should start with that component first before wasting additional money on diagnostic time saving you money. You agreed, asked us to order the part, and returned another day to replace it. I was correct in my diagnosis and all issue were resolved without any additional charges.

    You stated above that we tried to overcharge you. However you are unaware the day after you left we noticed that we did make an error on your repair order. We accidentally undercharged you for your REAR SAM Module. We lost money on the sale of your part. We lost You did not hear about this because Tim made the decision to honor the mistake and pass the loss along to the company in knowing we were doing the right thing and you would be thankful and return for future business. Ironically not letting you know what happened spawned this negative comment. Who would of known. I guess if you took a closer look at your ticket and checked the price of the part with Mercedes Benz you will realize that this comment was unjust. You were actually charged at least $75 to $150 less that what it cost us to buy the part. But it is okay because as I said before Tim and the rest of the Nomad Team always stand to do the right thing no matter what! P.S. Here is the link to the part. You were charged $328.00 for the REAR SAM. The cheapest place online states its $489.00. Here is the link.Copy and paste it in your browser. http://tiny.cc/i8xeny If you would like to do the right thing please call us to pay the difference or at the very least a public apology here would be wonderful.

    Thank you Nomad Team.

  • Milton 2 years ago

    Outstanding service from the guys at Nomad. They diagnosed my suspension problems and provided extremely good service while we waited. A++

    2000 Mercedes-Benz S500
    Was this review helpful?
  • Ed Otis3 years ago

    First time customer made an appointment over the phone, service was promt and courteous and above all professional !

    2008 Mercedes-Benz c300
    Was this review helpful?
  • Edgar3 years ago

    I got my mercedes sprinter serviced by Nomad South Amboy, very professionally done and very friendly people, they don't pressure to do more than needed but, they give advice what should be done to vehicle to prevent damages, highly recommend.

    2014 Mercedes-Benz Sprinter
    Was this review helpful?
  • Al3 years ago

    Excellent place to get your Mercedes and BMW serviced. Nomad has Mercedes trained technicians and they go out of their way to help. They replace parts only when needed and not hurt your pocket. They have courteous staff and guide you well.. I would highly recommend Nomad over Ray Catena..

    2008 Mercedes-Benz Glad 450
    Was this review helpful?
  • Sergiu3 years ago

    I am from Missouri, I needed the repairs done the same evening when I stopped at the shop, the service manager went out of his way to find the parts needed and help me get it done, he understood I didn't have a place to spend the night. They even bought me dinner while waiting for them to get it fixed. They clearly explained the necessary repairs in order for me to drive the vehicle safely , but recommended all that needed to be done so it wouldn't brake down unexpectedly while driving out of state. Thank you for the great service!

    2008 Mercedes-Benz Sprinter
    Was this review helpful?
  • Jimmy3 years ago

    Highly recommend Nelson and his team. I have an older Benz and they take great care of it. Always take the time to educate me on what needs to be done and give fair pricing. I don't trust anyone else with my car.

    2003 Mercedes-Benz S500
    Was this review helpful?
  • SP3 years ago

    I came into NJ from my home in NY for a long weekend trip, when my AC just stopped working. Having a newborn, had to get this solved ASAP as per my wife's orders.

    Found Nomad on Google on a Saturday morning. Place seemed to have some good reviews and legit. Nelson picked up as he patiently heard me tell him my problem. He told me to come by in an hour (on a Saturday). When I arrived, he was ready for me.

    This is why he was good:

    1. Patient on the phone, not rude

    2. Told him my problem, and he gave me a differential as to what it could be

    3. Clearly explained the plan in terms of diagnostics first

    4. One problem was diagnosed - he proposed the simplest/ cheapest/ easiest possible solution to our AC problem.

    Bottom line:

    1. Didn't feel like I was getting hustled (as most places work by the hour and it's in there best interest to say something is complicated and charge more time). Felt he was honest and gave me a very reasonable time frame/ rate.

    Highly recommend, this place is legit.

    2008 Mercedes-Benz S550 4 Matic
    Was this review helpful?
  • carl dangelo3 years ago

    The 300D had a front end noise,Nelson knew immediately what it was.Very impressive.

    1993 Mercedes-Benz 300D
    Was this review helpful?
  • David Modzelewski4 years ago

    Would recommend Nelson and his team to anyone! I had a long lasting problem that nobody could figure out with my car and Nelson took the time and diagnosed the problem. He called and kept me updated every step of the way and didn't charge me for any unnecessary services. He was upfront and explained everything thoroughly. My car was totaled in an accident but as soon as I get my next Benz I will be bringing it in for service!!

    2006 Mercedes-Benz E350
    Was this review helpful?
  • Joe Negron4 years ago

    I fell in love with a used SL-Convertible, which was trade-in by the sole-owner. I hired these experts to help me make a decision. Nelson and the Nomad team spent several hours going through every detail of the car and ran a full diagnostic. They explained every diagnostic code to me - one at a time.

    Their analysis showed the possibility of $8k-$10 of potential work that could need to be done in the next few years. They even pointed out a leak in the rear window seal - a very inexpensive repair that could circumvent a costly repair down the road. Their thoroughness prompted me to ask the dealer for more detailed maintenance records & gave me a better negotiating point. Luckily, spending a few hundred dollars upfront saved me from making a very costly purchase - by turning an emotional decision into a logical one. I would never buy a benz without checking with these guys, first.

    2005 Mercedes-Benz SL500
    Was this review helpful?
  • RK4 years ago

    I highly recommend these guys not only for their service but also for their fairness and honesty! Feel free to read my review below:

    Had a keyless go problem with my car after a battery replacement.

    Went first to Ray Catena Mercedes Service and they charged me over $140 for "diagnostic" that they barely touched in my car. Their service sheet even said "No Codes Found" and I was still left with my problem; gave me a bogus excuse to change a key part that would cost have costed me $850+.

    Then I decided to contact these guys directly afterwards (around 4:30pm). Nelson from Nomad was kind enough to call me to confirm my appointment and waited for me until 4:45pm to take my car in. He worked deligently (after hours) for about 1.5 hours trying to figure out my problem and finally did! When he found the codes, he showed me everything on the large screen TV and explained what each meant and it's seriousness. He was very fair with charging me for only the 1.5 hour of labor and not even the full 2 hours as most of the other places do.

    Being a first time customer, I would say that these guys take their time to figure out the problem and not waste the customer's time & money like the "Genuine Mercedes Dealers" do.

    I will definitely bring my car to him again!

    2007 Mercedes-Benz E350 4Matic
    Was this review helpful?
  • John Averall4 years ago

    my service and pricing have been outstanding at nomad mercedes of south amboy new jersey. the staff have always been first rate. i would recommend nomad for all servicing on your mercedes or bmw cars thank you.

    2002 Mercedes-Benz CLK430 Cabriolet
    Was this review helpful?
  • Kathie4 years ago

    I have the please of having Nelson for my mechanic. I know that he is trust worthy and you can trust fully in his skills as a mechanic. He would only recommend what needs to be done and what work will need to be done in the near future. He make his services available when needed for all his customers. It has been my pleasure to have found a good mechanic that I can fully depend on.

    All his work has been done with the highest workmanship of his profession. This man is a Keeper!!

    1999 Mercedes-Benz E320
    Was this review helpful?
  • Saira Raza4 years ago

    From the moment I got on the phone with Tim, I knew this was the place that I would choose to repair my car. Tim, the manager at Mercedes Nomad, was never too busy to take my call and made me feel like I was VIP each time I did call. The job wasn't a small one. I got an engine swap, among other things and it took a little less than a week to have my car up and running smoothly. The prices are fair and the the tech team is absolutely amazing! Nelson, the lead mechanic, is super knowledgeable and super kind. I must have called everyday and each time, both Tim and, especially, Nelson took their time addressing any questions/concerns I had, as if I were the only customer they had. Yet their shop was always filled with customers (which isnt surprising given their customer service). They truly took their time putting my mind at ease. Given I am a female, I was concerned that I might be taken "advantage" of BUT I did not get that feeling, not even for a second. Nelson kept me updated with videos and phone calls. Every decision on my car was made by me in advance of any work done. Which is great because I have been to shops where work was done without my approval. John, the other mechanic at Nomad, is by far one of the nicest guys ive come across. Seriously, such genuine personalities here. Ultimately, I am a satisfied customer and I know that if I ever have a concern with my SLK, that I will not hesitate to call Mercedes Nomad and "bother" them, for that is how comfortable the entire team makes you feel. And THAT is a very reassuring feeling. Thanks for taking great care of my car. Needless to say: Highly Recommended :)

    1999 Mercedes-Benz SLK230
    Was this review helpful?
  • Lilshaun4 years ago

    I have been using Mercedes Nomad since Nelson was doing "Dealer service in your driveway". He has always been dependable and professional. Since he has opened a physical service center, he has managed to find employees with a like mind. They all are knowledgeable and continue to give my car the great service that he has given me for the past five years. I highly recommend his service center to my friends and any Mercedes and BMW owners. While taking my rental car back, the rental agent told me Mercedes Nomad is rated the #1 service center in this area. When the insurance companies refer their Mercedes customers for repairs, Mercedes Nomad is their number #1 choice.I am glad I found the best technicians in the Central Jersey. I will continue to use him to service my Mercedes R350 as long as it is on the road. As long as Nomad Mercedes is taking care of my baby, I expect that to be a long time.

    2007 Mercedes-Benz R350 4matic
    Was this review helpful?
  • Abdul4 years ago

    Nelson is a world class mechanic with a great shop. His enthusiasm for European clearly shows in how approaches his work by being always honest, clear and available. His shop is really well planned and for a independent shop he provides better service then dealer all for a better price! He had a rental car ready for me, car was washed and all the work was clearly explained as well as future recommendations. I highly Mercedes nomad to everyone! The best part is he is a highly trained diesel mechanic..rare!

    2009 Mercedes-Benz Ml320 bluetec
    Was this review helpful?
  • Anne Singer4 years ago

    Nelson and Tim have both been so extremely helpful and honest in explaining to me at length what my options are with my Mercedes, which is long past any dealer warranty. There is no question in my mind that they really know what they're doing and it is such a relief to find an honest, caring mechanic!

    2003 Mercedes-Benz C320
    Was this review helpful?
  • Kristin4 years ago

    Finally I have found a repair shop that is trustworthy and honest!

    Being a woman, I often feel that I get taken advantage of by mechanics figuring I don't know anything and they tell me that things are broken when they are not. I knew I found the right repair shop this time when the mechanic actually took the time to fully explain to me what needed to be done with my car and why. He even showed me the broken part to help make me feel comfortable. I left the shop feeling confident that the right repairs were being done.

    The labor charges are very reasonable and much better then the Mercedes dealership where I used to go; especially since my car is out of warranty, costs add up fast, so I was very happy when I got my bill from Mercedes Nomad!

    What I appreciated the most is that the mechanic understood that I was working with a tight budget, so he prioritized the work needed by importance and safety issues. He let me know what needed to be done right away and what I could wait on.

    The reception area and waiting room are immaculate! Even the bathroom is nice and clean!!

    The mechanic that worked on my car is Nelson and I would absolutely recommend both him and Mercedes Nomad.

    1999 Mercedes-Benz SLK230
    Was this review helpful?
  • Harry N.4 years ago

    Had my benz serviced by these guys today for 1st time. Great guys, great experience, clean, honest, very reasonable, unlike your usual feeling of getting jobbed by dealers or mechanics. Definitely going back for all my benz needs. Highly recommended for your benz.

    2006 Mercedes-Benz S350
    Was this review helpful?