Mechanics Direct

1375 Middlesex St
Lowell, MA 01851 US
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Mercedes-Benz repair and service in Lowell, MA. Established in 1996.

Mechanics Direct - Born 22 Years Ago out of a Need for a Frustration-Free, Honest, Superior Service Experience!

  • Your Mercedes-Benz Dealer Alternative
  • You Deserve the Best Service!
  • Ending Miscommunication - Speak Directly with Your Mechanic
  • Designing Custom Maintenance Plans - Just for You & Your Car!
  • Standing Behind Repairs - 3 Year/36K Mile NATIONWIDE Warranty**
  • Saving You Time! - LOANER CAR on approved repairs
  • Mercedes-Benz Problems Solved!
  • Family Owned & Operated for over 22 Years

(**see shop for details)


  • Free Wifi
  • Cable TV
  • Courtesy Vehicles
  • Shuttle Service
  • Refreshments
  • After Hours Drop-Off
  • Magazines
  • Customer Lounge
  • Walkable Area
  • Vehicle Sanitizing


  • Before I came to Mechanics Direct I was using an untrustworthy garage and experiencing more problems than I even realized at the time! Having a seamless transition to Mechanics Direct noticing the difference in my Mercedes Benz right away because they were doing EXACTLY what they told me the car needed and making sure I felt comfortable with the work the car needed and the services they could provide. My car is a 2006 but feels brand new for thousands of miles after a visit there! Thank you for the peace of mind and reassurance your shop has provided!!!

    Riley O., via Google
  • Wow! Mechanics Direct (MD) is "the place" For any service! I thought my 98 ML320 was done for. MD kept me informed at each juncture of diagnosis and made my experience super stellar! My Merry Mercedes is running like new. My credibility - 20yr Retired Veteran, MD is top notch Professionals in all respects to their customer oriented operations. Thank you Mechanics Direct!

    Nayr C., via Google
  • My vehicle felt like it was stalling, and actually stopped running. I was 7 hrs away from home, and I wanted to be sure it worked properly for the drive home. I was traveling with my family. They looked over everything, found the problem, but then discovered a long winding noise. They informed of the problem, told me the cost and asked before performing the job. They fixed everything and made me feel safe driving back home.

    Antonio S., via Google
  • Excellent service I can trust. Rental car available.

    Alison B., via Google
  • I've been an extremely satisfied customer of Mechanics Direct for nine years. We have all of our family vehicles serviced there. Mitchell and his team are top notch, and the work is always done right the first time, at a great price. All recommended work is explained clearly and in detail beforehand, and nothing is done without the customer's knowledge and consent. From standard maintenance to major repairs, I wouldn't go anywhere else. I highly recommend Mechanics Direct. Your only regret will be that you didn't know about them sooner.

    Marc L., via Google

Awards & Affiliations

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