Silver Star Service Center

24 Old South River Road
Edgewater, MD 21037 US
5.0
10 Reviews
Write a Review

We are entering our 40th year in business in 2027!

Silver Star is a family owned independent shop serving the Annapolis area since 1987. Founded, owned, and operated by Joe Hall, a Mercedes-Benz Master Technician, our emphasis is on customer service and fixing your Mercedes-Benz right the first time.

We service and repair the latest model Mercedes as well as the classics.

We will advise you on the proper maintenance and repair of your Mercedes-Benz with the level of integrity you expect and will appreciate.

We offer all the amenities with real customer service:

  • One year unlimited mileage warranty on new replacement parts
  • We offer factory level service and repairs
  • Fast courteous service, one day in most cases
  • Courtesy shuttle for local transportation
  • Reduced rate rental vehicles
  • Early bird / night owl drop off system
  • Comfortable waiting area with free coffee and cable
  • Complimentary car wash

Amenities

  • TV
  • Courtesy Car Wash
  • Customer Lounge
  • Refreshments
  • After Hours Drop-Off
  • Shuttle Service
  • Contact-Free Service
  • Pick Up & Delivery
  • Free Wifi

Meet Our Owner

  • Joe Hall

    Owner

    Silver Star Service Center has been family owned and operated since 1987. In 2012 we moved from Annapolis, MD to Old South River Road in Edgewater, MD.

    Owner Joe Hall runs Silver Star Service Center with his son Joseph Hall, who is also the service manager.

    Customer satisfaction is our highest priority. From the moment you schedule your appointment to the time you pick up your vehicle, our goal is to ensure you feel confident and informed about the service you receive. Our team is always available to answer your questions and will keep you updated throughout the entire process. For your convenience, we offer secure after-hours drop-off and pick-up options, along with a local courtesy shuttle to accommodate your schedule.

    We take great pride in our workmanship and approach every repair with a strong commitment to quality. We look forward to the opportunity to service your vehicle.

Coupons & Promotions

  • New Customer Discount

    Receive 10% Off Your First Service at Silver Star Service Center

    Show Coupon

Testimonials

  • I have always appreciated the fine service that Joe Hall and his team have provided me over the past 11 years. Thanks for all of the outstanding service that you have given me.

  • Silver Star is a professional auto service provider that I have been pleased with on numerous visits. The service staff is credible and committed to excellence.

Recent Google Reviews

  • Lexi Lindahl3 months ago

    Ray & Joseph were very kind, helpful, and knowledgable about cars, both gas and electric. I brought my Tesla to this location to have it checked after purchasing it online and they were more than helpful making me feel at ease with my new purchase. After just one visit I am so sure this is my main service center now. 10/10 would recommend and will be returning with my other cars in the future!

  • James Handlon4 months ago

    Brought in glc 300 for maintenance and evap repair. Prices were pretty decent for the expertise. Great customer service and explanation of everything and charges. Ray is incredibly personable and we will make this our go to shop.

  • Toby Cernick1 year ago

    Worked with Joseph Hall on a vehicle I purchased via eBay. Joseph was thorough, efficient, and professional. He handled all the paperwork and was also able to locate a good shipping company. I am very happy with my transaction and would not hesitate to do business again with Joseph @ Silver Star. Thank you!

  • Albert lee8 months ago

    What incredible service! We got caught with the first snow of the season. Neither one of our cars had snow tires. They not only got us in the next day, they came and picked the cars up and delivered them back to us. I appreciated the service and accommodating us!

  • Linda Holmburg2 years ago

    Excellent, Superb, Honest, Knowledgeable, Professional, Reliable…the very best for automotive services…that is why I have been going to Silver Star for over 10+ years. I feel so confident in knowing that I get the best services and prices from Silver Star. I always rely on Joseph and his team that are highly skilled, responsive, knowledgeable and professional. Just to know you can always count on Joseph and his team to be honest and trustworthy is worth everything and I greatly appreciate it more than I can say! My husband has been in the car business for over 45 years and he feels so confident in having our Mercedes serviced and checked at Silver Star for the very best price! Bravo and many thanks to Joseph and his team!!!

Awards & Affiliations

ASAASA
ASE CertifiedASE Certified

10 Reviews

  • REGINA M HEISING
    REGINA M HEISING7 years ago

    I recently purchased a new vehicle and was concerned about an engine noise.

    Friendly atmosphere, professional, and extremely knowledgeable.

    Silver Star Service Center has serviced several of our Mercedes vehicles over the years and always have given quality service and reasonable prices.

    2014 Mercedes-Benz E350
    Was this review helpful?
  • Mike Vasilik
    Mike Vasilik8 years ago

    Excellent diagnosis of problems and quick repair at reasonable cost

    2007 Mercedes-Benz CLK 350
    Was this review helpful?
  • Dr. Tiajuana Pittman
    Dr. Tiajuana Pittman13 years ago

    Recently, I experienced the purest form of customer service as it relates to ther clivhe' "going above and beyond." The ineffable concern and integrity of my service advisor and his team was impeccable and quite refreshing! Stranded in Silver Spring after an appointment , I contacted Silver Star to inquire about a message on the display and to inquire about the vehicle's delay in starting. The concern exduded was two-fold in nature. My status was addressed from a safety perspective then as a client. Needless to say, the instructions encompassed such thoroughness, that I was diagnosed, towed to a nearby MB dealer and in a loaner car within two hours. One of Silver Star's greatest attributes is their ability to ensure the accuracy of your service records. Once the dealership diagnosed the alleged problem we immediately contacted Silver Star. In rebuttal, our service advisor immediately asked for our auhtorization in order to submit Silver Star's paperwork in substantiating the validity of the facts. Upon receipt of the facsimile, we were contacted by the dealership and informed that the initial cost for the repairs MB would honor. Due to the incontrovetible customer service exuded by our service managers Joseph and Tom, the initial diagnosis totalling approximately $1,000.00 was eradicated and NO CHARGE was expended! In short, the service we received from iur Silver Star team cannot be categorized anything less than extraordinary! ~~Drs. Michael and Tiajuana Pittman

    2006 Mercedes-Benz 500
    Was this review helpful?
  • Thomas shriner
    Thomas shriner14 years ago

    I fully appreciate everyone's efforts at Silver Star Service Center. They are the only shop that I let touch my SL55 AMG. They understand what it takes to keep my car is perfect running order. Service is always done on time if not early, and the car is delivered clean.

    Was this review helpful?
  • Chet Gladchuk
    Chet Gladchuk14 years ago

    The good guys at Silver Star are as professional and dependable as there is in the profession. How do you beat a family business that welcomes their customers each time they return like a long lost brother or sister....and you can flat out trust them just like family. Joseph and his team take personal and professional pride in everything they do on a vehicle and will only suggest exactly what needs to be addressed. I always leave the shop with a very confident feeling about my car knowing the service was performed to perfection. It makes no sense for me to go anywhere else.....really nice people who are highly competent and genuinely enjoy what they do......quality service at a very fair cost.

    Was this review helpful?
  • Brenda Suit
    Brenda Suit14 years ago

    The service I have always received at Silver Star is beyond exceptional. I take my 97 C230 only to them. It currently has over 257K miles and is running great! Even though I live over 2 hours away, I will still take my Mercedes back to them and request Mike. The techs at Silver Star are one-of-a-kind and know how to service any vehicle taken to them correctly -- the first time. Terry, in the Parts Department, is very knowledgeable about any part you ask him about. And, the Service Advisors Joe and Tom --- what can I said about them!! It seems to me that when Joe Hall started this business in 1987 he has stayed committed to exceptional customer service. So if you're looking for the best service facility in the area you need to contact Silver Star -- and tell them I referred you.

    Was this review helpful?
  • Tom
    Tom14 years ago

    I've owned two Mercedes and had both professionally serviced at Silver Star Service Center. The prompt, quality service and the knowledgeable, courteous staff made it a pleasure to bring my vehicles in for maintenance and repairs. I trust the Silver Star staff with my cars!

    Was this review helpful?
  • Bud
    Bud14 years ago

    I have a 1983 300D with over 500K on the odometer - this all because of the great care the car has received at Silver Star Service Center. We have been taking good care of since the first time I visited Joe Hall back in 1988. I tell everyone I meet about the reliable service I have received over the years.

    Was this review helpful?
  • John Hoban
    John Hoban14 years ago

    Joe and his son Joseph have helped me maintain my 1995 E320 to the highest level during past 11 years. This is why the car runs great with 307K on the odometer. I feel that there is not anything that can go wrong with my car that Silverstar cannot handle. Thanks for all of the fine work on my car for so many years.

    Was this review helpful?
  • Chris
    Chris17 years ago

    I recently was looking for someone new to performs some repairs on my Mercedes. I had have enough difficulties with dealer, I refused to bring my car there anymore. I walked in to Silver Star and was amazed by the great customer service and knowledge of Mercedes. I will never deal with a dealer again. I am so happy with Silver Star's service. I even got my car washed and vacuumed for free. Thanks Silver Star for making my car repair experience great. I will be back in the future.

    Was this review helpful?