Silver Star Service Center

24 Old South River Road,
Edgewater, MD 21037 US
5.0
10 Reviews
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Silver Star is a family owned independent shop serving the Annapolis area since 1987. Founded, owned, and operated by Joe Hall, a Mercedes-Benz Master Technician, our emphasis is on customer service and fixing your Mercedes-Benz right the first time.

We service and repair the latest model Mercedes as well as the classics.

We will advise you on the proper maintenance and repair of your Mercedes-Benz with the level of integrity you expect and will appreciate.

We offer all the amenities with real customer service:

  • One year unlimited mileage warranty on new replacement parts
  • We offer factory level service and repairs
  • Fast courteous service, one day in most cases
  • Courtesy shuttle for local transportation
  • Reduced rate rental vehicles
  • Early bird / night owl drop off system
  • Comfortable waiting area with free coffee and cable
  • Complimentary car wash

Amenities

  • Cable TV
  • Courtesy Car Wash
  • Customer Lounge
  • Refreshments
  • After Hours Drop-Off
  • Shuttle Service

Coupons & Promotions

  • New Customer Discount

    Receive 10% Off Your First Service at Silver Star Service Center

    Show Coupon

Testimonials

  • I have always appreciated the fine service that Joe Hall and his team have provided me over the past 11 years. Thanks for all of the outstanding service that you have given me.

  • Silver Star is a professional auto service provider that I have been pleased with on numerous visits. The service staff is credible and committed to excellence.

Awards & Affiliations

ASAASA
ASE CertifiedASE Certified
Bosch ServiceBosch Service

10 Reviews

  • REGINA M HEISING
    REGINA M HEISING10 months ago

    I recently purchased a new vehicle and was concerned about an engine noise.

    Friendly atmosphere, professional, and extremely knowledgeable.

    Silver Star Service Center has serviced several of our Mercedes vehicles over the years and always have given quality service and reasonable prices.

    2014 Mercedes-Benz E350
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  • Mike Vasilik
    Mike Vasilik2 years ago

    Excellent diagnosis of problems and quick repair at reasonable cost

    2007 Mercedes-Benz CLK 350
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  • Dr. Tiajuana Pittman
    Dr. Tiajuana Pittman6 years ago

    Recently, I experienced the purest form of customer service as it relates to ther clivhe' "going above and beyond." The ineffable concern and integrity of my service advisor and his team was impeccable and quite refreshing! Stranded in Silver Spring after an appointment , I contacted Silver Star to inquire about a message on the display and to inquire about the vehicle's delay in starting. The concern exduded was two-fold in nature. My status was addressed from a safety perspective then as a client. Needless to say, the instructions encompassed such thoroughness, that I was diagnosed, towed to a nearby MB dealer and in a loaner car within two hours. One of Silver Star's greatest attributes is their ability to ensure the accuracy of your service records. Once the dealership diagnosed the alleged problem we immediately contacted Silver Star. In rebuttal, our service advisor immediately asked for our auhtorization in order to submit Silver Star's paperwork in substantiating the validity of the facts. Upon receipt of the facsimile, we were contacted by the dealership and informed that the initial cost for the repairs MB would honor. Due to the incontrovetible customer service exuded by our service managers Joseph and Tom, the initial diagnosis totalling approximately $1,000.00 was eradicated and NO CHARGE was expended! In short, the service we received from iur Silver Star team cannot be categorized anything less than extraordinary! ~~Drs. Michael and Tiajuana Pittman

    2006 Mercedes-Benz 500
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  • Thomas shriner
    Thomas shriner7 years ago

    I fully appreciate everyone's efforts at Silver Star Service Center. They are the only shop that I let touch my SL55 AMG. They understand what it takes to keep my car is perfect running order. Service is always done on time if not early, and the car is delivered clean.

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  • Chet Gladchuk
    Chet Gladchuk7 years ago

    The good guys at Silver Star are as professional and dependable as there is in the profession. How do you beat a family business that welcomes their customers each time they return like a long lost brother or sister....and you can flat out trust them just like family. Joseph and his team take personal and professional pride in everything they do on a vehicle and will only suggest exactly what needs to be addressed. I always leave the shop with a very confident feeling about my car knowing the service was performed to perfection. It makes no sense for me to go anywhere else.....really nice people who are highly competent and genuinely enjoy what they do......quality service at a very fair cost.

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  • Brenda Suit
    Brenda Suit7 years ago

    The service I have always received at Silver Star is beyond exceptional. I take my 97 C230 only to them. It currently has over 257K miles and is running great! Even though I live over 2 hours away, I will still take my Mercedes back to them and request Mike. The techs at Silver Star are one-of-a-kind and know how to service any vehicle taken to them correctly -- the first time. Terry, in the Parts Department, is very knowledgeable about any part you ask him about. And, the Service Advisors Joe and Tom --- what can I said about them!! It seems to me that when Joe Hall started this business in 1987 he has stayed committed to exceptional customer service. So if you're looking for the best service facility in the area you need to contact Silver Star -- and tell them I referred you.

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  • Tom
    Tom7 years ago

    I've owned two Mercedes and had both professionally serviced at Silver Star Service Center. The prompt, quality service and the knowledgeable, courteous staff made it a pleasure to bring my vehicles in for maintenance and repairs. I trust the Silver Star staff with my cars!

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  • Bud
    Bud7 years ago

    I have a 1983 300D with over 500K on the odometer - this all because of the great care the car has received at Silver Star Service Center. We have been taking good care of since the first time I visited Joe Hall back in 1988. I tell everyone I meet about the reliable service I have received over the years.

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  • John Hoban
    John Hoban7 years ago

    Joe and his son Joseph have helped me maintain my 1995 E320 to the highest level during past 11 years. This is why the car runs great with 307K on the odometer. I feel that there is not anything that can go wrong with my car that Silverstar cannot handle. Thanks for all of the fine work on my car for so many years.

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  • Chris
    Chris10 years ago

    I recently was looking for someone new to performs some repairs on my Mercedes. I had have enough difficulties with dealer, I refused to bring my car there anymore. I walked in to Silver Star and was amazed by the great customer service and knowledge of Mercedes. I will never deal with a dealer again. I am so happy with Silver Star's service. I even got my car washed and vacuumed for free. Thanks Silver Star for making my car repair experience great. I will be back in the future.

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