Import Specialist

4373 W. 96th St,
Indianapolis, IN 46268 US
4.5
3 Reviews
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Over 20 years experience working on Mercedes-Benz vehicles in Indianapolis and a complaint free member of the Better Business Bureau. We do basic Mercedes-Benz maintenance work all the way thru engines and transmission repairs. Free quotes.

Awards & Affiliations

ASE CertifiedASE Certified

3 Reviews

  • George Vaughn4 years ago

    On Monday, April 6, 2015 I took my car to Import Specialist for some repairs. On Wednesday April 8, 2015 I received a call at 2:45 pm, from Import Specialist telling me that the work was complete. The work seem to be ok. However, as I explained to Import I did not take the car out of town with me on Friday because I wanted to make sure the repair were good before taking the car 1200 miles. On Wednesday April 15, 2015 at 8{26 am, I received a voicemail from Import Specialisl saying they had my vehicle registration. I was in stung. Unknown be known to me these people had removed my legal papers from my car and I had been driving it around without paper. If I had taken this car to South Carolina God only know what would had happen.

    Import said they tried to call me. I check my account, it recorded two calls from these people. One on April 6, and another on April 15, 2015.

    There are two reasons I am writing this review, there are more:

    1). There is no reason for you to removed legal documents from my car, none I want the readers to know this before it happens to them.

    2) You had a fiduciary responsiblity to make it know to me that I was driving my car illegally. Two calls does not cut it. I could have lost my car and my freedom

    2004 Mercedes-Benz s430
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  • mark dewitt9 years ago

    I read a review on this shop and decided to try it. I brought my E430 in for brakes and an oil change. The prices were alot less than what I was paying over at Pete's but the service was just as good. I would recommend Import Specialist and I will be back.

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  • phil jones9 years ago

    Great shop, very friendly and save me over $500 on my engine repair on my e500. Thanks Bob for the great service. I would highly recommend anyone see Bob.

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