Hello, my name is Derrick Campbell and I am a factory trained BMW Master Technician in Atlanta, GA. I have 18 years with the dealer. I am a certified Mercedes Benz technician of 7 years. We use only factory approved parts. Our parts come with a 1 year warranty. We ask you to give us a chance to earn your business for Mercedes-Benz repair in Atlanta.

4 Reviews

Shameka Wharton7 years ago

Bimmer Benz was HIGHLY recommended when I decided to purchase my Mercedes. I've experienced nothing but professionalism each time. The work is AMAZING!!! I hate Tina is no longer employed there, but the new person (sorry but I forgot her name) is GREAT. I live approx. 1 1/2 hrs. away and REFUSE to take my vehicle anywhere else to be serviced.

2008 Mercedes-Benz CLS 550

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phil martin10 years ago

I Had a great experience at this shop they came highly recommend from another satisfied customer. I was very pleased with there service it was great . I will be a return customer .. 5 stars. THANKS

2006 Mercedes-Benz c230

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D Jones10 years ago

I was highly recommened to take my vehicle (my s350-my baby) to Bimmer-Benz by a friend of mine. I was very excited because I didn't have to wait for an appointment 2 weeks with the dealership that I had always taken my car to. As I arrived to the shop I was somewhat disappointed in the staff. I am used to the friendly staff of my dealership. There was a gentlemen speaking with someone in the corner of the office. I asked the gentlemen was Mr. Campbell available. He looked at me and continued his conversation. Soon after, a friendly young lady came to my assistance. To my dismay, the gentleman that ignored me was actually Mr. Campbell. I was vey disappointed. This experience started off extremely wrong. After Mr. Campbell finished with his corner conversation, he decided to introduce himself to me. I explained what I needed done to my car and he seemed somewhat unattatched to anything that I was saying to him. Unprofessional would be the nicest thing that I could say of our conversations. I was there for business, not anything else.

I was told that the work needed would take a couple of hours. Two hours turned into four because I had to wait through a lunch break of the staff. After paying for my car, I did not feel good about my visit. Little to my knowledge, the work that I paid for was not done properly. I tried to call and speak with Mr. Campbell, but I could not reach him nor would he return my calls. I returned with my car and he would not take ownership of what went wrong. I would never recommend anyone to visit or even consider getting there car repaired there.

D. Jones

2008 Mercedes-Benz s350

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Mrs. McCree10 years ago

I have been a customer for over three years now and the customer service is impeccable. The receptionist is very courteous and goes above and beyond, super friendly also. She is also knowledgeable of the cars as well. I have never had any issues with the work and my car always comes back clean. The prices are far better than the dealers and the service is top notch. The environment is one of trust and that says alot for a mechanics shop. I will forever be a customer and I will give the entire staff an A+.

2004 Mercedes-Benz E500

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4 Reviews