EURO Specialists

2350 South US Highway 17-92, Suite 1010,
Longwood, FL 32750 US
5.0
20 Reviews
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An Honest, Family Owned & Operated Auto Shop providing Quality Workmanship on all the services that are available at the dealership.

We specialize in these Fine Automobiles:

BMW • MERCEDES • MINI • PORSCHE • VW

Our Professional, Master Certified Technicians have over 87 years of Combined Experience that You Can Trust.

In our 6th year in business, we have a State-of-the-Art Shop with the latest Computer Software and Diagnostics.

We are All About YOU: (1) Complimentary Pick-Up & Drop-off of your vehicle from Home or Work or Complimentary Shuttle; (2) Comfortable Lobby with Wireless Internet, Beverages & Snacks; (3) Extended Warranty Service; (4) 12 Months with Unlimited Mileage Warranty; and (5) 90-Day Payment Plan with No Credit Approval.

Amenities

  • Free Wifi
  • Shuttle Service
  • Cable TV
  • Customer Lounge
  • Refreshments

20 Reviews

  • Mr. Roberts
    Mr. Roberts4 years ago

    If there was an option for a NEGATIVE STAR, I would select it! I came into Euro Specialists a couple weeks ago with my 2007 S550 for suspension issues. I've been there years ago with my ML320 for service but I have to say I will NEVER go there again. In part because Brandon! After talking with Brandon for about 30 seconds, I noticed an arrogance and cockiness about him which I didn't appreciate. They quoted me a diagnostic fee of approx. $115 which is fine but the next morning (Friday) about 11:00 am he tells me that I will be charged another diagnostic fee. When I asked why? He replied that they needed extra time to gain entry to the valve block. Now, apparently Brandon didn't realize that I know exactly where the suspension valve block and air compressor are located which I can access by simply removing a debris cover at the bottom of the car. In any event, I agreed to the additional diagnostic charge in part because I am already $115 into the diagnostic! By the way, I have NEVER in my life been charged (2) separate diagnostic fees on one visit to a dealership and/or repair shop. At 4:00 pm (5 hours later), I call to inquire on the status of my car. I think it is sensible that any customer would have expected a call back in the next 5 hours regarding a diagnostic? Brandon happens to pick up the phone and casually tells me that he was going to give me a call in the next hour! Apparently, 6 hours is acceptable to Brandon and this establishment! To add fuel to the fire, Brandon insinuates that I should have been charged yet another diagnostic fee (Yes, this would be 3 separate diagnostic fees for one visit) because they took additional time investigating the issue with my suspension. I replied, "So you have been working on my car for the last 6 hours apparently since I didn't receive a follow-up call?" Of course, Brandon didn't have a noteworthy response. I brought my car in Thursday, towards the end of the day and Brandon tells me Friday before they get ready to close that I will have not have my car until the following week! This place is CLOSED weekends and closed at 5:30 pm on weekdays. You think they would tell a customer up-front that they could possibly be without their car for a number of days so they can plan accordingly. Well, I guess that makes too much sense. All in all, my car is fixed now and I have rarely seen such unprofessional conduct and plain negligence as I experienced at Euro Specialists! What did Brandon have to say for himself you wonder? You guessed it, "Sorry"! Tell you what Euro Specialists, I will match your "Sorry" with my own for NEVER coming to your shop for service ever again!

    2007 Mercedes-Benz S550
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  • Ron Semko
    Ron Semko6 years ago

    This was my first visit to Euro Specialists. I was referred there by my son who recently had his vehicle serviced here. My Benz had developed a cluck sound from my front suspension. I was initially impressed by the cleanliness, of the facility and by the friendly professional staff. They diagnosed the problem quickly and gave me a written quote. It was late on a Friday, they had to order the parts, so I made an appointment to return the the following Monday to have them perform the repairs. Upon my return the shop was as before extremely clean, and organized, and the staff was exceptionally friendly. The repairs were done quickly an for substantially less than the local Benz dealer. They washed my vehicle and cleaned the interior before delivering it to me. I was very satisfied with the service I received and will be taking my vehicle back for scheduled maintenance. I highly recommend this company.

    2010 Mercedes-Benz E350 Coupe
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  • Skip Brenner
    Skip Brenner6 years ago

    This is my first time owning a Mercedes SL500 (my dream car).

    A friend referred me to EURO Specialists. I am very impressed with the entire staff and quality of work. Jim and the team were great to work with. Everything was repaired and the car runs like a champ. I would highly recommend taking your luxury vehicle here.

    Thanks again to the entire EURO Team..

    2003 Mercedes-Benz 500SL
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  • S.Oliver
    S.Oliver6 years ago

    I've been using Euro Specialists for about 5 years for my Mercedes and a Mini Cooper. They are always pleasant and efficient and care about their customers. I feel like I'm getting good advice and not being sold services that I do not need. It's nice to deal with people you can trust. Thanks!

    2004 Mercedes-Benz SLK
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  • Jose Rivera
    Jose Rivera6 years ago

    I was referred to this shop by my daughter who owns an Audi. This is a very friendly and professional shop. Their cost of repairs is extremely competitive and makes you wonder why pay the high cost of repairs at the dealer. I am very pleased with the services rendered to my vehicle.

    2006 Mercedes-Benz E500
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  • Mitchell Thomas
    Mitchell Thomas7 years ago

    I have been a satisfied customer now for approximately four years. From the office staff to the technicians, my experience as been a very positive experience from day one. I like the excellent customer service they provide. I like the courteous friendly atmosphere and the way they communicate with you during the service on your car. I can count on them to keep me informed every step of the way. I like the reasonable prices compared to the dealership. The cookies are great as well. I recommend them highly. Mitchell Thomas

    2005 Mercedes-Benz S500
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  • Donna Wilson
    Donna Wilson7 years ago

    I have used Euro Specialists for all services needed on my car for over 7 years. From day one I knew this was the right place for me and my car. I have complete confidence in them and intend to use them for all the cars to come.

    2006 Mercedes-Benz CLK350
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  • Pam
    Pam7 years ago

    I have used Euro Specialists for regular maintenance and repairs over the past two years. Every visit has been an awesome experience. It is a pleasure visiting an immaculate facility with honest and courteous customer service. I would highly recommend them and am so glad I have found an alternative to my dealership service.

    2006 Mercedes-Benz ml350
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  • Steve & Karen Slechta
    Steve & Karen Slechta7 years ago

    Always very friendly and so helpful and very accommodating in making sure I have a ride home. Its so comforting to know we have a very trusted and reliable company to take such good car of our car.

    2002 Mercedes-Benz C240
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  • Ken Bryant
    Ken Bryant7 years ago

    EURO Specialists has consistently provided excellent service on my vehicles. They have been very knowledgeable with their advice and have always kept me fully informed.

    I highly recommend them to anyone looking for service on their Mercedes Benz autos.

    2002 Mercedes-Benz 320 CLK
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  • Robert Morgan
    Robert Morgan7 years ago

    Dread is the feeling I used to have about getting my Mercedes serviced. I had to call when the agent assigned to my car,he/she was not usually available, and I had to a message, and wait for a return call. He/She would then set up an appointment within 1 or 2 weeks. Communication from the agent was poor and inconvenient.

    AT---EURO SPECILAISTS INC.--- I only feel confidence when my Mercedes needs service. I call and speak to someone immediately, and have an appointment within 24 to 48 hours. The vehicle is serviced and notification of any unforseen issues are relayed to me for authorization. I feel very comfortable with the diagnosis of the issue, and with their ability to complete the service. I am extremely happy with my experiences at EURO SPECIALISTS INC, recommend them to friends & famiy.

    2006 Mercedes-Benz SLK 260
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  • Rod H
    Rod H7 years ago

    It is very rare to find such a perfect balance of knowledge, value, practical ability and superb customer service. I had a busy full service shop myself and this family run business is literally the only facility that I would trust for 50 miles around. Highly recommended.

    2002 Mercedes-Benz E320
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  • Bob Hoffman
    Bob Hoffman8 years ago

    I have dealt with Euro Specialists for about 3 years. They are knowledgable and professional folks. They will make you feel like like family. I highly reccommend them!!

    Mercedes-Benz CLK350
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  • Patricia McCaffrey
    Patricia McCaffrey8 years ago

    I am very happy with the service I receive from EURO Specialists. I've been using EURO Specialists since 2008 (four years ago)...and they continue to provide the best service I have ever received from any car service company. I am a life-long customer of EURO Specialists!

    2000 BMW 328ci
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  • Lorraine Francis
    Lorraine Francis8 years ago

    Since the first service to my Mercedes at Euro Specialist, I've not returned to the dealership. I am charmed by the way I am treated like family and at the same time receiving the most professional service. I never have to guess about what they are doing to my car or what's most important to fix right away if the list gets long and the dollars short. Each time I visit this shop I get a detailed explanation in order of importance of every thing that needs to be done to my vehicle. I feel very confident that I have full information and need not worry about a thing. I have recommended Euro Specialists to my friends and their experience has been nothing less than mine. Thanks Guys!

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  • Valerie
    Valerie9 years ago

    Euro Specialist has awesome service. They have been servicing my benz for the last 18 months and I'm more than happy with their female friendly staff and quality of service. They respect your time and have always been very efficient, but exact with all repairs and maintenance on my vehicle. I highly recommend them. They provide a clean, comfortable and customer friendly environment.

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  • Karen Slechta
    Karen Slechta9 years ago

    Always Great Service, friendly staff and they know what they are doing. I would highly recommend them.

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  • Thomas McDonough
    Thomas McDonough9 years ago

    I would recommend anyone with an import to go see Euro Specialists! They have been servcing my Mercedes SL 500 since 2008 and have provided great service and great pricing. I will never go to the dealer again!!!!

    The are honest and have great techs.

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  • Reid Whisonant
    Reid Whisonant9 years ago

    First I must say that the whole staff is like family. Everyone goes out of their way to make sure every detail is taken care of. They have taken care of my 1985 300D for 5 years and its never run better, even though it has 327,000 miles! I recently bought a new C300 (I'll never get rid of the '85) and I know Jim and his staff will take care of it as if it were their own.

    Thank goodness there are still qualified machanics around who care about customer service AND who are honest! Great job Jim and staff.

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  • Mike Sanford
    Mike Sanford9 years ago

    Euro Specialists has been great in servicing my Mercedes. The quality of their work has been very good and at a reasonable price. What impresses me the most is how much they care about having me as a customer. What a pleasant experience to walk into such a friendly place where they know my name and my vehicle. I will certainly tell others about them.

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