The Benz Doctor

710 N San Mateo Dr
San Mateo, CA 94401 US
18 Reviews
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The Benz Doctor, a Mercedes Benz exclusive repair and service facility in San Mateo, CA, is owned and operated by Ray Valdez, factory trained Mercedes-Benz specialist with 30 years of Mercedes-Benz experience.

We offer the following Mercedes-Benz services:

  • Factory-Trained Mercedes-Benz Technicians
  • 30 Years of Mercedes-Benz Experience
  • You One-Stop Mercedes-Benz Full Service Facility
  • Free Pick-up and Delivery
  • Early Bird Drop Off
  • Free Pre-Sale Inspections, bring it to us before you buy it!
  • Free Diagnostic Check
  • Free Safety Check/Free Light Bulb Change
  • Plus, Now offering Full Body Shop service! Bring us your dents and dings.

Is your Check Engine light on?
The Benz Doctor Offers
Free Mercedes-Benz Star Diagnosis

Call Ray at 650-759-0003 to schedule an appointment.

Hablamos Español


  • Ray Valdez, owner of The Benz Doctor really knows his stuff and how to treat customers. He has over 30 years of experience in Mercedes-Benz repairs and comes highly recommended from many past customers.


18 Reviews

  • Susan Leach
    Susan Leach4 months ago

    I was introduced to Ray approximately 11 years ago. It’s a great feeling when you finally found ‘your mechanic’. I’ve never been one that did well with car issues and maintenance. It’s stressful and confusing to me. Ray has always been patient with me from Day 1, carefully explains everything in a way I can fully understand. He has treated my car as his own. Ray speaks the truth and I trust him fully. He’s fair and extremely knowledgeable. Ray has always put the customer first, he works with my schedule, conveniently located and will always service my Mercedes.

    2003 Mercedes-Benz S55 AMG
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  • Amarilis Dempsey
    Amarilis Dempsey4 months ago

    Ray has been servicing our families cars for the past 30 years. No one but Ray services my parents cars. Ray's exceptional customer service, attention to detail, vehicle knowledge, and honesty is why my family and I only takes our cars to him. Love having my car serviced at the Benz Doctor.

    1989 Mercedes-Benz 580SL
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  • Susan Miller
    Susan Miller11 months ago

    So greatful we found The Benz Doctor. Ray is a experienced and skilled Mercedes-Benz specialist who provides excellent and honest service at a reasonable rate. Doesn't pile on unnecessary services like the dealership and runs a clean, professional and safe shop.

    2013 Mercedes-Benz C250
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  • J`an Allen
    J`an Allen1 year ago

    I recently needed work done on my car and researched a few places. I ended up calling Ray at the Benz Doctor and taking a leap of faith. I am glad I did! I remember our first conversation when he told me, he valued the relationship with owner/car and it wasn't just about a business transaction. He shared what he would and the price and kept his word (no mark ups). When I picked up my car he walked me through all the work he did, I really appreciated that. He has earned a friend/customer for life! Thank You Ray.

    2013 Mercedes-Benz E350
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  • Stephanie Madrinan
    Stephanie Madrinan1 year ago

    Ray has been servicing my '18 CLA 250 for about a year. His attention to detail and clear communication is great. He's accommodating and very down to earth. Being a business owner myself, the thing that I admire about other business owners is their clarity. And Ray is always clear. Whatever the issue is with my car, he's straight to the point and gets the job done. From full service to body work, he pays attention to details. I've recommended The Benz Doctor to all of my fellow Benz drivers and will continue to see him for service.

    2018 Mercedes-Benz CLA 250
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  • Christian
    Christian 2 years ago

    Great local repair shop with immense knowledge of Mercedes-Benz and great communication.

    2007 Mercedes-Benz R350
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    WALTER HSUEH2 years ago

    I go to The Benz Doctor exclusively and I am a customer for life. Ray (the owner) is an experienced mechanic who specializes in only Mercedes. He does all the work himself, and he treats my car the way he treats his own vehicles. I know he will work on your Mercedes the same way as well!

    Ray takes the time to explain what's going on with your vehicle, has really put me at ease, and has undone most/all of the unpleasant experiences I've had at the dealership and other repair shops (unnamed). I fully recommend The Benz Doctor and Ray for his expert knowledge, very reasonable and competitive and transparent pricing, and his professionalism and high degree of personal integrity.

    For reference, I have a GL350 with some very troublesome issues, including problems caused by another repair shop before I discovered The Benz Doctor. My SUV has been in Ray's shop at least 8 times in 2018, and Ray has basically rebuilt and fixed the suspension to better than new.

    This is cross-posted from Yelp, but I recently discovered Benzshops as well. I also want to point out that since Ray does the work himself, he has complete control over the quality of work, and that's how I know that he fixes his customers' vehicles as if they are his own.

    2010 Mercedes-Benz GL350
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  • Maisie C
    Maisie C2 years ago

    My Mercedes is a gift from my parents. I have been worried how I could afford the repair and maintenance as a single parent. I am glad to found Ray and The Benz Doctor. Ray has been making the servicing of my 2011 C300 Mercedes-Benz easy and affordable. His professional knowledge has helped me maintain my car in a very good condition. My search was over...many years ago. Hope yours, too!

    2011 Mercedes-Benz C300
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  • Anthony
    Anthony3 years ago

    Ray was easy to work with. I was referred to him by a friend who had work done with him in the past. I was impressed by his honesty and professionalism. I made an appointment online for The Benz Doctor and he spoke to me right when I entered the shop. My Mercedes had a check engine light that popped up. He told me he would complete a diagnosis free of charge. Ray then told me the results and if what he thought. He even told me to go get a second opinion and not to feel obligated to have the job done there. Ray is extremely knowledgeable. I would definitely recommend The Benz Doctor.

    2006 Mercedes-Benz SLK 350
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  • Richard
    Richard 3 years ago

    Ray the owner of The Benz Doctor is the only one that has worked on the 3 Mercedes that I have owned over the last 15 years. He is an extremely qualified mechanic. It's always repaired properly. He always goes above and beyond the "call of duty." He is an honest mechanic which is extremely hard to find now a days. The shop is spotless. Keep up the awesome service, Ray!

    2003 Mercedes-Benz 300SD, S500, S55
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  • Max Lau
    Max Lau4 years ago

    I have two Mercedes (C240 and E350) serviced by Ray. Over the years, I have a transmission and front suspension rebuilt, CAT and MAF sensors replaced, brakes, plugs, door locks and scores of other wear and tear items. I am always awed by the number of AMGs there but Ray worked on my cars with the same attention to details as the other super cars in his shop, The Benz Doctor.

    2004 Mercedes-Benz C240
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  • Annes An
    Annes An4 years ago

    Ray is great! His service is much cheaper than any other Mercedes repair shop and I was able to get my service done very quickly. The Benz Doctor is one of the best repair shops I have been to and I will definitely come back for future services. I would highly recommend to anyone who needs a Benz service!

    2015 Mercedes-Benz GLA250 4MATIC
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  • steve
    steve6 years ago

    Ray went above and beyond! He was relentless at tracking down a seemingly impossible ABS code. He refused to let me pay anymore than the original quote! Not even for the extra parts! who does that?!

    The Benz Doctor! That's who! Thank you, Ray!

    2007 Mercedes-Benz e350
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  • Gerry Frassetti
    Gerry Frassetti6 years ago

    Ray, The Benz Doctor, is not only an expert on the mechanics of Mercedes Benz, but he is also an honest, conscientious man. His shop is spotless. He keeps our automobile in top running condition, and I wouldn't think of going to anyone else.

    1997 Mercedes-Benz C280
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  • Anthony
    Anthony7 years ago

    Even though my car is under warranty I bring my car to Ray, The Benz Doctor. He takes it to the dealer for me and that avoids many hassles for me. I just drop it off then pick it up, easy as that.. very good work area, clean and modern.. I recommend all Mercedes-Benz owners to try The Benz Doctor.

    2011 Mercedes-Benz E350
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  • John
    John11 years ago

    Very pleasant experience. I was recommended by a friend to visit Ray, The Benz Doctor. He is a true Mercedes-Benz technician. My service was done at a reasonable time and my car was nice and shiny. Visit Ray. He will treat you better than the dealer.

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  • Joel
    Joel11 years ago

    "The Benz Doctor" represents a return to excellence! While others make claims of quality or uncompromised service, "The Benz Doctor" delivers every time. The workmanship is top-notch and the dedication to detail is superb. When I bring my Mercedes to "the Benz Doctor" I know that it will receive the very best care and it will remain in factor new condition. I will never trust my Mercedes to any other shop when I know that “The Benz Doctor” is the absolute best!

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  • Kiana
    Kiana11 years ago

    "The Benz Doctor" was a dream come true. He did such a great job on my Mercedes-Benz. The job was done on time and for a reasonable price. I would like to tell everyone who is tired of the run-a-round at the dealer to try Ray, "The Benz Doctor." He even had my warranty work done for me, without me having to go to the dealer.

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