Terrible ServIce

I brought my 1988 560sl to Star Service center because I couldn't get it started.They told me mice had chewed some wires and they would fix the wiring.Then Star service center replaced 2 fuel pumps with 1 new and 1 old AFTER they were told the fuel pumps on the car were good.They replaced the idle control valve. The replacement turned out to be defective.They replaced all these parts without authorization $1253 dollars later they sent the car back to me.It wouldn't even idle.I had the tow guy bring it back to them.They called basically said they were done and couldn't do anything else and when I pay them they will send the car back to me.What could I do?I ended up taking my car to a Mercedes dealer in NJ I put the original pumps back on the car I got a new idle control off ebay and now the car is running perfect.I would not recommend this service center for anything so beware.They advertise they are AAA approved yet they are not listed under approved AAA repair shops.

by Harry V. in Middletown, NJ

This is a little warning concerning people who leave within Bethlehem/Easton/Allentown area and owned Mercedes Benz older or newer cars and need to have them serve.

Well I have found no place to trust yet. I have try out STAR SERVICE CENTER in Allentown independent car service mechanic.

Lately have the car serving with him. He charged me $750 just replacing engine oil, air filter and supposal fix in a light short and the ABS-Antilock break lights come on all the time and inspection. Well he didn’t fix any of the work above that he charged me. He charged for fixing a short on the lights $434. When I got the car still lights not working. I was so mud and I have surged my self and found the short fix it and replaced the 7.5 AMP fuse and all work is with me for $4. He charged me $434 that he never fix just looked at the car. Then he supposed to fix the ABS-Antilock break lights that come on all the time. He also charged me that he never fixed. The problem was and replace break light switch that cost $16.

Well I would never bring my car to some person that is digging in to my packet and just getting my money and doing any progress work.

Also I didn’t mention that the light for the car service is still on after I have pay for service.

GOOD LUCK TO ANY PERSON THAT OWN MERCEDES BANTZ AND GETTING FIX BY STAR SERVICE CENTER.

Brought vehicle in for a simple inspection and diagnostic on an engine light (spark plugs) and picked the car up DAMAGED. Wheel well covered top of tire on passenger side, entire car sloped to passengar side. Definite suspension issue from being dropped off of lift, or not driven with care. Owner refused to take responsibility for damage. Filing claim against BBB and business' liability insurance. *EXERCISE EXTREME CAUTION WHEN GOING TO THIS SERVICE CENTER* Has lost our business and that of our family and friends.