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Benz & BMers

14241 SW 120 St. Suite 110
Miami, FL 33186

Phone: 305-385-7552
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Benz & BMers Logo

Mercedes Benz & BMW Diagnostics, Service and Repair Center

"Reinventing the independent shop world."

We commit every day to achieve the excellence in customer service and mastery in every diagnostic and repair service.

All of our mechanics are ASE accredited and Factory Certified, with over 20 years of combined experience providing the finest service available at competitive prices.

We use the latest in diagnostic technology to get you on the road safely and quickly.

Mercedes Benz and BMW Certified Technicians.

We finally found an honest, professional and courteous Mercedes Benz mechanic in Miami and South Florida. We have visited several dealerships and other MB mechanic shops in South Florida. Both Mr. & Mrs. Alvarado along with their mechanics treated us with honesty and profesionalism and explained to us the whole process for our MB repairs. Their prices and honest repairs were top of the line. Like Oscar and Elizabeth, I truly regret of not knowing them earlier. I HIGHLY RECOMMEND the service of Benz & Bmers

– Tony & Elaine

I took my Mercedes C300 in and we couldn't have been more pleased with the professionalism and attentive service we received from Hector and his staff. I truly recommend this place. It is a hidden GEM.

– Martha & Glenn

Excellent service!!! True and honest...Went there for the first time and was impressed at the service....left completely satisfied and can now say they've earned my business for years to come. Thank you!!!

– Vanessa

My wife hit some road debris on the turnpike and broke the fog light on our S550. We searched for a body shop and came across this place. It had mixed reviews on other sites but because of the close proximity to our home I decided to give it a try. Hector gave me a comparable quote for the parts and labor and held true to his price. The work done was excellent. They even cleaned off a scuff mark on the bumper! His shop is clean and well organized. The waiting area was especially spotless with an updated, contemporary look. The walls were adorned with many certifications directly from Mercedes Benz and BMW qualifying hector to do his specialty work. I felt very comfortable with hector. He was straight forward and very professional. I definitely will be doing business with his shop again if the need arises.

– Rick

ASE Member

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4 Responses about Benz & BMers Benz & BMers Logo

Have you used Benz & BMers? Help out other Mercedes-Benz owners by sharing your experience in the comments section below.

Showing Newest Responses First

Roberto Loo says:

June 10th, 2011

Fue un placer haber conocido a Hector y su esposa.

Oscar and Elizabeth says:

April 9th, 2011

you deserve success after success. We were probably one of the first customers back in October- November 2010, ever since we have place our entire trust on Hector and Adriana, both are true professionals, honest and courteous. They treat you with respect and fairness, their prices and service is top notch. Stop over paying for servicing your Benz or Bemmer. Come and see them, your only regret is not knowing they existed earlier!

Tony says:

February 18th, 2011

I took my 95 Mercedes s500 to Hector the owner because a friend who is a bmw master tech recommenoutded him. The car would not go into any gear any longer when I took my car in. After they looked at it Hector said it needed to be rebuilt. He. Quoted me 1800 with a 12 month 12;000 mile warranty. I shopped around and found several places who only do tansmission rebuilds quoted me 1300. I jdidn't however want to pay for another .ktow truck since he already had the car and khe agreed to completely rebuild the trans for 1500. The car then took 6weeks for him to finish! Then I find out he didn't replace all the clutches when rebuilding it. I took it back to him because it wasn't driving right and he opened it back up and knowing I was on to him they did it right! I would say they know what they r doing but like most shops in dade and broward county they are not trust worthy!

Reply from Benz & BMers
Hector Says
:

April 9th, 2011

Tony -

Let me respond to your "review". First and foremost,like you mentioned I was recomended to you by a mutual friend.When you recomend someone, is because you know the person is a profesional & performs a job properly. NO ONE recomends someone who would do an unsatisfactory job.

Second,you brought the car around end of November mid December.I told you I would be out on vacation until January 6.

After I quoted you $1,800 for a transmission rebuild,you asked if i could bring price down if you would pay cash by not paying tax.To what I replied that I don't mess with tax money & that I would try to help you repair transmission with the $1,500 budget that you wanted to pay for the repair.As per having the car & not wanting to pay another tow seems hard to believe because if like you claim you would saved $500 with other shop repairing your transmission.You would not have spent $100 in tow bill. Still

$400 left for other repairs that you declined.

Among other items that you wanted to fix was the central locking system.Your vehicle is equiped with orthopedic seats, closing assist & rear seat head rest. All vacuum actuated that needed to be checked for proper diagnosis.After I told you the price for central locking pump you declined & decided to look for on e-bay. Waiting for you to bring central lock pump that you purchased that ended up being defective.Then the leaking radiator that you also declined & purchased aftermarket that took you a week to obtain.

Let me add that I specifically told you that the vehicle you had purchased for $4000 dollars was far from being in driving conditions & that some additional $4000 dollars would be needed to have that 95 S500 looking like a real S500.To what you responded that this vehicle for for your dad that he did not drive that much.

And for sure repair shops in Dade know what they're doing with customers who cant afford to maintain expensive vehicles but insist on driving one.

This is a clear result of that.

Thank you & have a great day!

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