Russell F. says:

August 6th, 2010

When I acquired my used Porche Carrera the mileage on the car was just over 10K. I knew I didn’t want to leave the servicing to a dealer so I sought out a professional service equal to the pedigree of the vehicle. I took to the Internet and dropped by a few places and I have to say I was unimpressed with not most but all the shops I visited and the mechanics I spoke to. Some of them treated me with a very condescending attitude. Others treated me as if I was an uneducated driver of a vehicle I didn’t deserve to own. I then happened on Integrity Motor Cars of Yorba Linda. When I visited the shop for the first time I was immediately impressed with the cleanliness of the facility and professionalism of the staff, in particular the owner, Sevan Garabedian, Master Mechanic. He treated me the way a mentor treats his students. He took the time to fully explain and educate me to all the idiosyncrasies of my vehicle and I feel he maintains my Porche and BMW as if he owned them himself! His knowledge of these cars is unparalleled to any other person I’ve ever met. And seriously, you have to be totally remiss if you’re leaving the maintenance of your Porche, BMW or Mercedes Benz to any other “garage”!

Cherie says:

May 28th, 2010

I cannot tell you how much I appreciate what you did for Kelsey and me. She could not stop talking about how NICE you and your wife are. She said you made her feel like a surrogate child! You took time to talk to her, and to me a couple of times, you picked her up… bought her a hot dog for Christ’s sake! She told me you gave her car tips and said if she ever needed something to give you a call. WHO ARE YOU?

Seriously, there are few people in this world who would care enough to even THINK to do it but you DID it. Again, whatever you believe, karma? I am sure yours will come back many-fold!

J. Swing says:

March 29th, 2010

Thank you again for your excellent service and the time and attention you took to make this vehicle right again. It actually runs and performs like new! I will make sure to pass along a fantastic recommendation in any forum I find.

Steven says:

December 21st, 2009

There aren't many quality honest auto mechanics out there but I have to say integrity motorcars is definitely one of them. I was looking for a high quality shop to mount and balance a set of new volk rims onto my lotus, and after a bit of research I decided to give this shop a try. This car is my weekend show car and I was looking for perfect service.

Sevan took excellent care of me and listened to all of my concerns, as well as giving some of his own input as well for the best way to go about this process. I realize mounting and balancing wheels for high end, high speed race cars is not a simple task, so any shop I take my car to for this service needs to know exactly what they’re doing and have the best equipment available. Sevan’s knowledge and experience combined with the hunter gsp9700 machine (google the info on this if you haven’t already, this thing is awesome and is definitely one of the best out there) he uses fulfilled my requirement for a great auto service shop.

This is a family run shop run by him and his wife, which I definitely consider a plus, because these sorts of shops will provide the most consistent service (but not necessarily the best!). It so happens though that this place also offers excellent service, and I only know of one other shop near Pasadena that has both of these qualities combined.

My wheels were balanced perfectly, which are not as easy for the stock exige tires because there tends to be a good deal of inherent radial load variation. Since the installation, I’ve taken the car up to 145mph on a local track with no problems or vibrations whatsoever. At those speeds, having peace of mind that your vehicle was given the best service possible is always a plus for me.

I don’t usually write reviews for these sorts of things, but it seems like not many people have written online reviews for Integrity motorcars because they are a low-key family run shop (their facilities are incredible though, all indoors, super clean, huge space), and since I also got a great price-point for my service, I’m writing this review as a thank you. Keep up the good work Sevan.

Julie B says:

June 8th, 2009

This was my first experience with Integrity Motorcar, and I have to say that I have finally found a service shop that I truly trust! Wonderful customer service, takes time to totally explain your options. Sevan's knowledge of European cars is amazing! If you are looking for a independent service shop for your Mercedes-Benz, please take the time to call and speak with him. You will never regret it!

Tina B. says:

March 31st, 2009

I go to Integrity Motorcar for the personalized service, but also because they went above and beyond, like delivering my car back to me! And washing it 3 times …thinking I was going to pick up the car but can never find the time.

Sevan always gave me at least 2 or 3 options so I can fix my car repair needs within a budget…”do this NOW and this later” or “you can wait on this but do this in x months or miles” etc.”

Sevan’s the encyclopedia of high end cars - Mercedes, Audi, Porsche, BMWs. He will keep on going about minute details so beware if you start asking questions (smile). He’s also willing to go the extra mile to research Japanese car repairs too …our Nissan Xterra had problems in the past. Don’t have that car anymore!

Rich says:

March 24th, 2009

In an industry where customer service is crucial, Integrity Motorcar stands alone at the top. Their insight on European cars is unrivaled by the competitors. Bottom line Integrity Motorcar treats you like his only client and provides service that leaves the customer one hundred percent satisfied. In the German automotive world, Sevan translates it into English.

J. Clemons says:

February 20th, 2009

I have been a Mercedes Benz owner for over 25 years because I appreciate the simplicity of style, outstanding performance, technological advances and safety features of the vehicle. For the most part I have had the maintenance and needed repair work done at the dealership, even after the warranty expired.

I recently had the good fortune of being referred to Integrity Motors (by a mechanic who was performing work on my second car), that was strictly based on reputation and word of mouth. I was especially motivated because the location is close to my home and very convenient.

As part of my due diligence, I found that the owner/operator Sevan Garabedian is a certified/authorized Mercedes Benz Mechanic who also specializes in BMW and Porsche repair and maintenance. Upon my initial meeting with Sevan (after a thorough diagnostic review), I learned more about Mercedes Benz, my car and the S Class, its performance expectations, reliability,mechanical and parts information as well as technical improvements/advances than I had been exposed to over the last 25 years.

You provided in-depth detail (in a way that was easily understandable) about the needed repair, and options available to me, When I came to pick up my car, you took me on a test drive to demonstrate the difference in performance based on your repairs and discussed a needed repair that had safety implications. I subsequently had that work done, and it also resulted in improved performance.

I am also impressed with the cleanliness and organization of your shop as well as the state-of-the-art equipment you use to diagnose and repair our cars.

Integrity Motorcar is aptly named. You have another loyal customer!

M. Geosano says:

February 6th, 2009

Thank you for your excellent customer service.

J. Kirby says:

January 14th, 2009

We appreciated the excellent service and will be back for the A service soon.